fix problems on Ebitcam [iphone]

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—— Run into issues on Ebitcam? Get help pending when official support gets back to you!

Ebitcam
Info:
company: EBit Information Technology Co.,Ltd
: http://www.ebitcam.com/
: www.ebitcam.com
Chat with our AI-based Ebitcam Support
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Crashes issue

Ebitcam crashes during setup

Fix: 1. Ensure that your iPhone is running the latest version of iOS by going to Settings > General > Software Update. 2. Delete the Ebitcam app... ⇲
 
Notifications issue

notifications not working

Fix: 1. Go to your iPhone's Settings > Notifications > Ebitcam and ensure that notifications are enabled. 2. Check that 'Allow Notifications' is... ⇲
 
Audio issue

sound not downloading with video

Fix: 1. Check the app settings to ensure that audio is enabled for video recordings. 2. If the option is available, toggle the audio setting off... ⇲

Ebitcam locks up during sound connection

Fix: 1. Close the app completely and restart your iPhone. 2. Reopen the app and try to connect the sound again. 3. If the issue persists, check y... ⇲
 
Screen issue

black screen on return to app

Fix: 1. Force close the Ebitcam app by swiping it away in the app switcher. 2. Restart your iPhone and then reopen the app. 3. If the issue persi... ⇲
 
Updates issue

fails to connect after iOS updates

Fix: 1. After an iOS update, go to Settings > Wi-Fi and ensure you are connected to the correct network. 2. Open the Ebitcam app and try reconnec... ⇲

latest update broke the app

Fix: 1. If the app is not functioning after an update, try uninstalling and reinstalling it from the App Store. 2. Check for any available update... ⇲
 
Downloads issue

cloud storage download fails

Fix: 1. Ensure you have a stable internet connection. 2. Try restarting the app and attempting the download again. 3. If the download fails, chec... ⇲
 
Support issue

no response from support

Fix: 1. Check the app for any FAQs or troubleshooting guides that may address your issue. 2. Look for community forums or user groups online wher... ⇲
 
Camera issue

live camera view not available on app open

Fix: 1. Ensure that the camera is powered on and connected to the same Wi-Fi network as your iPhone. 2. Open the Ebitcam app and navigate to the... ⇲
 
Installation issue

requires frequent reinstallation

Fix: 1. Ensure that your iPhone has enough storage space by going to Settings > General > iPhone Storage. 2. If storage is low, delete unnecessar... ⇲
 
Bugs issue

poor quality and service

Fix: 1. Check your internet connection speed and stability, as poor quality can often be attributed to a weak connection. 2. If possible, switch... ⇲
 
Compatibility issue

inconsistent performance across iOS versions

Fix: 1. Ensure that your iPhone is updated to the latest iOS version, as updates often include performance improvements. 2. If you are using an o... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
58.6%

Bad experience
31.0%

Neutral
10.3%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data Ebitcam collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. 1cam 7 days loop record Monthy: $2.99 7 days record/valid 1 Mon. 1 cams, renewals
  2. 1cam 30days loop record Monthy: $5.99 30 days record/valid 1 Mon. 1 cam, renewals
  3. 7-day cycle 1 month service: $2.99 8th day data cover 1th day data and son on.
  4. 2cam 7 days loop record Monthy: $4.99 7 days record/valid 1 Mon. 2 cams, renewals
  5. 30-day cycle 1 month service: $6.99 31th day data cover 1th day data and son on
  6. 2cams 30day loop record Monthy: $10.49 30 days record/valid 1 Mon. 2 cam, renewals
  7. 7-day cycle 1 year service: $29.99 8th day data cover 1th day data and son on.
  8. 4cam 7 days loop record Monthy: $8.99 7 days record/valid 1 Mon. 4 cams, renewals
  9. 4cams 30day loop record Monthy: $18.99 30 days record/valid 1 Mon. 4 cams, renewals
  10. 8cam 7 days loop record Monthy: $14.99 7 days record/valid 1 Mon. 8 cams, renewals