fix problems on Explorer Quest [iphone]

—— Run into issues on Explorer Quest? Get help pending when official support gets back to you!

Explorer Quest

Info:

company: TraKid

: https://www.trakid.com/

: www.trakid.com

Chat with our AI-based Explorer Quest Support

🛠️ Common Explorer Quest Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

geo location inaccuracies

Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure it's turned on for Explo... ⇲

descriptions for wrong exhibits

Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs, including incorrect exhibit desc... ⇲

UI issue

Explorer Quest needs polishing

Fix: Provide feedback directly within the app if there is an option to do so. This can help the developers understand user concerns. Meanwhile, e... ⇲

distracts from animal exhibits

Fix: Adjust the app's settings to minimize notifications or alerts that may be distracting. Look for a 'Do Not Disturb' mode or similar feature w... ⇲

Gameplay issue

experience too short

Fix: Explore all features of the app to maximize your experience. Check if there are additional activities or hidden content that you may have mi... ⇲

lacks educational activities

Fix: Explore the app settings to see if there are any options to enable educational content or activities. Sometimes, features may be hidden in s... ⇲

Syncing issue

Explorer Quest disconnects from wrist device

Fix: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and make sure it is turned on. Also, check that your wrist devic... ⇲

Bugs issue

did not register animals

Fix: Make sure that your device's camera and microphone permissions are enabled for the app. Go to Settings > Privacy and check the permissions f... ⇲

Crashes issue

stopped working during visit

Fix: Before your visit, ensure that the app is fully updated. Check for updates in the App Store and install any available updates. Also, downloa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.3%

Bad experience

2.9%

Neutral

1.8%

~ from our NLP analysis of 958 combined software ratings.

Switch to these Alternatives:

JaxLibrary

The Church of Eleven22

Nocatee Resident

Delaware County Libraries

Chop Barbershop

ActivityHub Marketplace

mySafeTouch

JAX AIRPORT

UNATION - Find Events Near You

The Summit Church

Private Data Explorer Quest collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics