fix problems on IDealLED [iphone]

—— Run into issues on IDealLED? Get help pending when official support gets back to you!

iDealLED

Info:

company: Shenzhen Heaton Technology Co., Ltd.

: http://www.heaton.com.cn

Chat with our AI-based iDealLED Support

🛠️ Common iDealLED Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iDealLED is not intuitive or easy to use

Fix: Familiarize yourself with the app by exploring all its features. Spend some time navigating through the menus and settings to understand how... ⇲

iDealLED sometimes fails to control lights

Fix: Ensure that your phone's Bluetooth is turned on and that the app has the necessary permissions to access Bluetooth. Go to your phone's setti... ⇲

Bugs issue

Lights turn off by themselves

Fix: Check the power source of the lights to ensure they are properly connected and receiving power. If they are battery-operated, replace the ba... ⇲

iDealLED does not recognize lights

Fix: Ensure that the lights are powered on and in pairing mode. Refer to the light's manual for instructions on how to put them in pairing mode.... ⇲

Remote control is ineffective

Fix: Ensure that the remote control is within range and that there are no obstructions between the remote and the lights. Sometimes, physical bar... ⇲

Timer function does not work long term

Fix: Check if the timer settings are being saved correctly. After setting a timer, exit the app and then reopen it to see if the settings are ret... ⇲

Crashes issue

iDealLED crashes after update

Fix: Clear the app's cache by going to your iPhone's settings, selecting the iDealLED app, and choosing the option to clear cache or data. This c... ⇲

Permissions issue

Bluetooth access issues

Fix: Make sure that your iPhone is within the recommended range for Bluetooth connectivity (usually within 30 feet). Move closer to the lights an... ⇲

Compatibility issue

Cannot connect multiple devices

Fix: Check if the app has a limit on the number of devices that can be connected simultaneously. If so, disconnect any devices that are not in us... ⇲

iDealLED does not support playlist functionality

Fix: Check if there are any updates or new features added to the app that may include playlist functionality. Sometimes, features are added in ne... ⇲

Customization issue

DIY patterns cannot be edited

Fix: Check if there is an option to save your DIY patterns as templates. If so, create a new pattern based on your previous one instead of trying... ⇲

Limited customization options

Fix: Explore all settings and features within the app to ensure you are utilizing all available customization options. Sometimes, features may be... ⇲

iDealLED does not allow dimming or color changes without starting over

Fix: Look for a 'Save' or 'Apply' button after making changes to dimming or color settings. This may allow you to adjust settings without startin... ⇲

Updates issue