fix problems on Mobi [iphone]

—— Run into issues on Mobi? Get help pending when official support gets back to you!

Mobi - Crypto Asset Wallet

Info:

company: Mobi Me Limited

: http://www.mobi.me

: www.mobi.me

Chat with our AI-based Mobi Support

🛠️ Common Mobi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No real big coin wallet with private seed backup

Fix: Check if the wallet has an option to export or backup your private keys. Go to the settings or security section of the app and look for a ba... ⇲

Insecure two-factor authentication

Fix: Switch to a more secure method of two-factor authentication if available. Go to the security settings in the app and see if you can enable a... ⇲

Gameplay issue

Game portion appears rigged

Fix: If you suspect the game is rigged, try to gather evidence of the issues you are experiencing. Document your gameplay and any inconsistencies... ⇲

Account issue

Default to BTC account without option to disable

Fix: Check the app settings to see if there is an option to change the default currency or account. Look for a section related to accounts or pre... ⇲

Updates issue

Frequent updates causing loss of support for certain countries

Fix: Keep your app updated to the latest version to ensure you have the best compatibility and features. Check the App Store regularly for update... ⇲

Network issue

High conversion and network fees

Fix: Review the fees associated with each transaction before proceeding. If the fees are too high, consider waiting for a more favorable market c... ⇲

Slow issue

Slow phone verification code system

Fix: Ensure that your phone has a good signal and is connected to the internet. Sometimes, poor connectivity can delay the receipt of verificatio... ⇲

Registration issue

Unable to register or receive verification codes

Fix: Double-check that you are entering your phone number correctly, including the country code. If you are using a landline or VoIP number, try... ⇲

Payments issue

Funds sent to wrong address

Fix: Always double-check the recipient's address before sending any funds. Copy and paste the address instead of typing it manually to avoid erro... ⇲

Support issue

Customer support issues

Fix: Utilize any available help or FAQ sections within the app to find answers to common questions. This can often provide quicker solutions than... ⇲