fix problems on Atkins [iphone]

—— Run into issues on Atkins? Get help pending when official support gets back to you!

Atkins® Carb & Meal Tracker

Info:

company: Atkins Nutritionals, Inc.

: http://www.atkins.com/contact-us

: www.atkins.com

Chat with our AI-based Atkins Support

🛠️ Common Atkins Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Favorite foods search feature does not work

Fix: Check your internet connection to ensure that the app can access the database. If the connection is stable, try restarting the app. Close it... ⇲

15% of users had this problem

Custom food entry changes input values

Fix: Ensure that you are entering the food values correctly. Double-check the units (grams, ounces, etc.) and make sure you are not accidentally... ⇲

15% of users had this problem

Bugs issue

Scanner does not provide food descriptions

Fix: Make sure the camera lens is clean and unobstructed. A dirty lens can affect scanning accuracy. After cleaning, try scanning again in a well... ⇲

Inaccurate carb counts for scanned items

Fix: Cross-reference the carb counts with another reliable source, such as a nutrition database or food packaging. If discrepancies are found, ma... ⇲

Inconsistent food information across similar items

Fix: When encountering inconsistencies, choose the most reliable source for your entries and stick with it for consistency in tracking. OR Con... ⇲

Search issue

Difficulty in finding specific food items

Fix: Use specific keywords when searching for food items. Instead of generic terms, try using brand names or specific product names to narrow dow... ⇲

Search function does not suggest options while typing

Fix: Try clearing the app's cache or data to see if that resolves the issue. This can sometimes fix search functionality problems. OR If the s... ⇲

Customization issue

No option to enter meals for future dates

Fix: As a workaround, you can keep a separate note or use a calendar app to plan your meals for future dates. This way, you can track your intend... ⇲

No ability to copy previous meals

Fix: Manually recreate the meal by noting down the items and quantities from your previous entries. This can be tedious but ensures accuracy. O... ⇲

No fractional serving sizes available

Fix: If fractional serving sizes are not supported, consider rounding to the nearest whole number for tracking purposes. This can simplify your e... ⇲

No option to create recipes from existing foods

Fix: As a workaround, manually write down the ingredients and instructions for your recipes in a notes app or a physical notebook until the featu... ⇲

Inability to adjust serving sizes easily

Fix: Look for a settings option that allows you to customize serving sizes. If not available, consider rounding to the nearest whole number for s... ⇲

Lack of nutritional breakdown per item

Fix: Cross-reference the food items with a reliable nutrition database online to get detailed nutritional information for each item. OR Consid... ⇲

Updates issue

Missing saved favorites and custom recipes after update

Fix: Check if the app has a backup or restore feature in the settings. If available, use it to recover lost data. OR If no backup is available... ⇲

UI issue

No explanation for interface indicators

Fix: Look for a help or FAQ section within the app that may provide explanations for the interface indicators. This can often clarify their meani... ⇲

Cumbersome process to add foods

Fix: Familiarize yourself with the app's shortcuts or quick add features, if available, to streamline the process of adding foods. OR Consider... ⇲

No user-friendly way to delete foods

Fix: Check the app's settings or food log to see if there is an option to manage or delete entries. Sometimes, this feature is hidden in menus.... ⇲

Long lists of similar food items without clear differentiation

Fix: Try using filters or sorting options if available in the app to narrow down the list based on specific criteria like brand or type of food.... ⇲

Crashes issue

Atkins crashes when tracking meals

Fix: Ensure that your iPhone's operating system is up to date, as app crashes can sometimes be related to compatibility issues with older OS vers... ⇲

Database issue

Limited food database

Fix: Consider supplementing the app with another nutrition tracking app that has a more extensive database for foods not found in Atkins. OR M... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.6%

Neutral

3.2%

Bad experience

1.2%

~ from our NLP analysis of 73,690 combined software ratings.

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Private Data Atkins collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics