fix problems on NWPB [iphone]

—— Run into issues on NWPB? Get help pending when official support gets back to you!

NWPB

Info:

company: Washington State University

: http://www.publicmediaapps.com/support

: www.nwpb.org

Chat with our AI-based NWPB Support

🛠️ Common NWPB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

NWPB freezes during streaming

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the NWPB app off... ⇲

Sleep time setting resets

Fix: 1. Check if the app has the latest version installed. Go to the App Store, search for NWPB, and update if necessary. 2. After updating, go t... ⇲

Audio issue

Volume levels inconsistent

Fix: 1. Check the volume settings within the app. Open NWPB, go to settings, and ensure the volume is set to a consistent level. 2. Adjust the vo... ⇲

Volume changes randomly during playback

Fix: 1. Check for any conflicting apps that may be controlling audio output. Close any other audio apps running in the background. 2. Restart the... ⇲

Livestream delivers no audio

Fix: 1. Check the volume settings on your iPhone and within the app to ensure they are turned up. 2. Restart the app and try the livestream again... ⇲

NWPB skips audio in the middle of sentences

Fix: 1. Check your internet connection for stability. Switch between Wi-Fi and cellular data to see if the issue is related to connectivity. 2. R... ⇲

Compatibility issue

Does not respond to iOS control center

Fix: 1. Ensure that the app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to refresh the sy... ⇲

Network issue

Streaming function stopped working

Fix: 1. Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue is related to connectivity. 2. Restart the app... ⇲

Streaming not functioning at times

Fix: 1. Check your internet connection. Ensure you have a stable Wi-Fi or cellular connection. 2. Restart the app and try streaming again. If it... ⇲

Crashes issue

NWPB crashes after updates

Fix: 1. After an update, restart your iPhone to clear any temporary glitches. 2. If the app continues to crash, try uninstalling and reinstalling... ⇲

Search issue

Difficult to find previously listened programs

Fix: 1. Use the search function within the app to look for previously listened programs by title or keyword. 2. Check if the app has a 'History'... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

78.6%

Bad experience

11.9%

Neutral

9.5%

~ from our NLP analysis of 84 combined software ratings.

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Private Data NWPB collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Identifiers
- Usage Data
- Diagnostics