fix problems on Ready Pinellas [iphone]

—— Run into issues on Ready Pinellas? Get help pending when official support gets back to you!

Ready Pinellas

Info:

company: PINELLAS, COUNTY OF

: https://pinellas.gov/services/contact-business-technology-services

Chat with our AI-based Ready Pinellas Support

🛠️ Common Ready Pinellas Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ready Pinellas crashes instantly upon opening

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swi... ⇲

Slow to locate user

Fix: 1. Check location settings: Go to Settings > Privacy & Security > Location Services. Ensure that Location Services are turned on and that Re... ⇲

UI issue

Does not adjust for large font sizes

Fix: 1. Adjust font settings: Go to Settings > Display & Brightness > Text Size. Try adjusting the text size to a smaller setting to see if the a... ⇲

Map key blocks quarter of the map

Fix: 1. Zoom in/out: Use pinch gestures to zoom in or out on the map. This may help reposition the map key to a less obstructive area. 2. Check f... ⇲

Network issue

Does not function properly when out of area

Fix: 1. Check for offline mode: If the app has an offline mode, ensure it is enabled when you are out of the service area. This may allow you to... ⇲

Frequent network error messages

Fix: 1. Check your internet connection: Ensure that you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data... ⇲

Cannot locate user in certain areas

Fix: 1. Move to an open area: If you are in a location with poor GPS signal (like indoors or surrounded by tall buildings), try moving to an open... ⇲

Notifications issue

Late information during emergencies

Fix: 1. Enable notifications: Go to Settings > Notifications > Ready Pinellas and ensure that notifications are enabled. This will help you recei... ⇲

No notifications received

Fix: 1. Check notification settings: Go to Settings > Notifications > Ready Pinellas and ensure that notifications are enabled. Also, check if 'A... ⇲

Bugs issue

Failed to recognize user address or parcel

Fix: 1. Manually enter the address: If the app allows, try manually entering your address instead of relying on automatic detection. This can som... ⇲

No evacuation zone information displayed

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as evacuation zone information may be included in updates. 2. Lo... ⇲

Ready Pinellas shows N/A for evacuation orders

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the information updates. Sometimes, a simple refresh can resolve displa... ⇲

No information available during emergencies

Fix: 1. Check app settings: Ensure that all relevant notifications and alerts are enabled in the app settings to receive emergency information. 2... ⇲

Ready Pinellas not functional during critical events

Fix: 1. Ensure app is updated: Regularly check for updates in the App Store to ensure you have the latest version of the app, which may include c... ⇲

Crashes issue

Alerts cause app to close

Fix: 1. Disable alerts temporarily: Go to Settings > Notifications > Ready Pinellas and turn off alerts to see if the app functions without crash... ⇲

Updates issue

No updates during critical times

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Ready Pinellas. This allows... ⇲

Ready Pinellas does not provide real-time updates

Fix: 1. Enable notifications: Go to Settings > Notifications > Ready Pinellas and ensure that notifications are turned on to receive real-time up... ⇲

Stopped updating before hurricane

Fix: 1. Check for app updates: Ensure that the app is updated to the latest version, as updates may include critical information for emergencies.... ⇲

Permissions issue

Inability to access location

Fix: 1. Check location permissions: Go to Settings > Privacy & Security > Location Services and ensure that Ready Pinellas has permission to acce... ⇲

Search issue

Useless for finding evacuation zones

Fix: 1. Check for updates: Ensure that the app is updated to the latest version, as evacuation zone information may be included in updates. 2. Us... ⇲