fix problems on MyTHB Rewards [iphone]

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—— Run into issues on MyTHB Rewards? Get help pending when official support gets back to you!

myTHB Rewards
Info:
company: Paytronix Systems Inc
: https://www.eatthb.com/feedback
: www.eatthb.com
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UI issue

Difficult to apply promotions

Fix: Before placing an order, check the promotions section in the app to ensure you are aware of all available offers. When you reach the payment... ⇲

myTHB Rewards is awkward to use

Fix: To improve your experience, take some time to explore all the features of the app. Familiarize yourself with the layout and where different... ⇲

Pages are mostly empty

Fix: If pages are mostly empty, ensure that your app is updated to the latest version. Go to the App Store, search for myTHB Rewards, and check f... ⇲

Difficult to select bagel quantities

Fix: When selecting bagel quantities, look for a quantity selector or input field. If it is not functioning properly, try tapping on the quantity... ⇲
 
Glitches issue

Pickup time bar is glitchy

Fix: If the pickup time bar is glitchy, try clearing the app's cache or data through your iPhone settings. Go to Settings > General > iPhone Stor... ⇲
 
Settings issue

No auto-fill for passwords

Fix: To manage passwords more efficiently, consider using a password manager app that can store and auto-fill your passwords for you. This can sa... ⇲
 
Payments issue

No option for ApplePay

Fix: If ApplePay is not available, check if there are any updates for the app that might add this feature. Go to the App Store and look for updat... ⇲

Cannot change payment method

Fix: To change your payment method, navigate to the account settings within the app. Look for a section labeled 'Payment Methods' or 'Billing' an... ⇲

Cannot add gift cards as payment

Fix: If gift cards cannot be added as a payment method, check the app's payment settings to see if there is an option to enter gift card informat... ⇲

Cannot change card on file

Fix: To change the card on file, navigate to the payment settings in the app. Look for an option to edit or remove the existing card and add a ne... ⇲
 
Support issue

No contact option for help

Fix: If there is no direct contact option, check the app for a help or FAQ section that may provide answers to common issues. This can often be f... ⇲
 
Slow issue

Takes too long to place an order

Fix: To speed up the ordering process, try to prepare your order in advance. Use the app to browse the menu and save your favorite items for quic... ⇲
 
Customization issue

Cannot make adjustments to orders

Fix: If you need to make adjustments to an order, check if there is an option to edit your order before finalizing it. If not, consider placing a... ⇲

Special instructions are often ignored

Fix: When adding special instructions, be as clear and concise as possible. Use simple language and avoid complex requests to increase the chance... ⇲

Cannot edit previous orders

Fix: If you cannot edit previous orders, check if there is a 'Past Orders' section in the app where you can view and re-order items. This can sav... ⇲
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 what users are saying
Good experience
96.8%

Bad experience
1.9%

Neutral
1.3%

~ from our NLP analysis of 6,980 combined software ratings.

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 Private Data myTHB Rewards collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics