fix problems on TD Snap [iphone]

—— Run into issues on TD Snap? Get help pending when official support gets back to you!

TD Snap®

Info:

company: Tobii Dynavox LLC

: https://us.tobiidynavox.com/pages/contact-us

: us.tobiidynavox.com

Chat with our AI-based TD Snap Support

🛠️ Common TD Snap Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cumbersome grammar activation process

Fix: To simplify the grammar activation process, ensure you are following the correct steps outlined in the app's user guide. Start by accessing... ⇲

Subscription model instead of one-time purchase

Fix: If you prefer a one-time purchase model, consider evaluating your usage of the app. If you find that you are using it frequently, the subscr... ⇲

Crashes issue

TD Snap crashes on iPad Pro

Fix: To address app crashes, first ensure that your iPad Pro is running the latest version of iOS. Go to Settings > General > Software Update to... ⇲

Gateway pageset crashes app

Fix: If the app crashes when accessing specific pagesets, try clearing the app's cache or data as mentioned earlier. This can help eliminate any... ⇲

Updates issue

Lost purchase history after updates

Fix: If you have lost your purchase history, check if you are logged into the same Apple ID that you used to make the purchases. Go to Settings >... ⇲

Support issue

No customer support contact information

Fix: If you cannot find customer support contact information within the app, check the app's official website. Often, companies provide support r... ⇲

Constant sign-out issues

Fix: To resolve constant sign-out issues, ensure that your internet connection is stable. A weak or intermittent connection can cause the app to... ⇲

Payments issue

Inability to access previously paid voices

Fix: To regain access to previously paid voices, ensure you are logged into the correct account associated with your purchases. Check the app set... ⇲

TD Snap requires subscription after accidental deletion

Fix: If the app prompts for a subscription after accidental deletion, first ensure you are logged into the same Apple ID that you used to purchas... ⇲

Limited functionality without payment

Fix: To maximize the app's functionality without payment, explore all the free features available. Familiarize yourself with the basic tools and... ⇲

Customization issue

Difficulty in learning to use the app

Fix: To ease the learning curve, take advantage of any tutorials or user guides provided within the app. Many apps include walkthroughs or help s... ⇲

Bugs issue

Frustrating troubleshooting required for speech feature

Fix: If you are experiencing issues with the speech feature, start by checking the app's settings to ensure that all necessary permissions are gr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

77.1%

Bad experience

17.1%

Neutral

5.9%

~ from our NLP analysis of 375 combined software ratings.

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Private Data TD Snap collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

Speaking Upgrade Monthly: $9.99 Enables speech and voices within TD Snap®.
Gateway Monthly: $4.99 Enables Gateway Page Sets within TD Snap®.
PODD Monthly: $4.99 Enables PODD Page Sets within TD Snap®.
Metacom Monthly: $4.99 Enables Metacom symbols within TD Snap®.