fix problems on TruFCU [iphone]

—— Run into issues on TruFCU ? Get help pending when official support gets back to you!

TruFCU Mobile Banking

Info:

company: TRUCHOICE FEDERAL CREDIT UNION

: https://www.trufcu.com/truchoice/contact-us

: www.trufcu.com

Chat with our AI-based TruFCU Support

🛠️ Common TruFCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot deposit mobile check

Fix: Ensure that you have the latest version of the TruFCU Mobile Banking app installed. Go to the App Store, search for TruFCU, and check for up... ⇲

Takes longer to see transactions

Fix: Try refreshing the app by pulling down on the transaction list screen. This action can help load the most recent transactions faster. If the... ⇲

UI issue

Confusing and discombobulated layout

Fix: Take some time to explore the app's layout. Familiarize yourself with where key features are located. You can also check the app's help sect... ⇲

Numerous clicks to access important features

Fix: Look for a 'Favorites' or 'Quick Access' feature within the app. If available, you can customize this section to include the most important... ⇲

Unlabeled buttons

Fix: Try tapping on the buttons to see if they provide any tooltips or descriptions. If the buttons are consistently unlabeled, take note of thei... ⇲

Frustrating user experience

Fix: Take a moment to document specific areas of frustration within the app. This can help you identify patterns and find workarounds for those i... ⇲

Overcomplicated interface

Fix: Explore the app's settings to see if there are options to simplify the interface or reduce clutter. Some apps allow users to toggle features... ⇲

Authentication error on sign in

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲