fix problems on PearUp [iphone]

—— Run into issues on PearUp? Get help pending when official support gets back to you!

PearUp - Chat & Dating App

Info:

company: PearUp Inc.

: https://www.pearupchat.com/support

Chat with our AI-based PearUp Support

🛠️ Common PearUp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No distance filter for matches

Fix: While the app does not currently offer a distance filter, you can manually adjust your search by checking the profiles of users in your area... ⇲

High number of fake profiles

Fix: To avoid fake profiles, look for verified badges or profiles with complete information and multiple photos. If you encounter a suspicious pr... ⇲

UI issue

Confusing rating system

Fix: Take time to explore the rating system within the app. Check the help or FAQ section for explanations on how ratings are calculated and what... ⇲

Unclear user interface

Fix: Spend some time navigating the app to become more familiar with its layout. Take note of where key features are located to improve your over... ⇲

No way to skip or like profiles

Fix: Engage with profiles that interest you and provide feedback through the app's feedback feature to express your desire for a skip or like opt... ⇲

Support issue

Poor customer support

Fix: If you encounter issues, try to utilize the in-app help or FAQ section first. Many common questions and problems are addressed there, which... ⇲

No instructions on app usage

Fix: Explore the app thoroughly to familiarize yourself with its features. Many apps have hidden functionalities that can be discovered through e... ⇲

Messages issue

Limited messaging options

Fix: Explore all available messaging features within the app. Sometimes, there are hidden options or settings that can enhance your messaging exp... ⇲

Security issue

Inadequate profile verification

Fix: Be cautious when interacting with new matches. Look for profiles that have been verified or have a complete set of information. This can hel... ⇲

Frequent scams and bots

Fix: Be vigilant when interacting with new users. Look for signs of scams, such as requests for money or personal information, and report suspici... ⇲

Search issue

Lack of location-based search

Fix: Use the app's existing features to check the locations of your matches manually. You can also ask your matches about their locations directl... ⇲

Overwhelming number of irrelevant matches

Fix: Adjust your profile settings to better reflect your preferences. This can help the app algorithm provide more relevant matches based on your... ⇲

Compatibility issue

Inconsistent match quality

Fix: Take time to refine your profile to attract better matches. Use clear photos and a well-written bio to improve your chances of connecting wi... ⇲

Customization issue

Limited gender options

Fix: If the app does not cater to your preferred gender options, consider providing feedback through the app's feedback feature to express your i... ⇲

Payments issue

High subscription cost for basic features

Fix: Evaluate the features you truly need and consider whether the subscription is worth it for you. If not, use the free features to their fulle... ⇲

Slow issue

Delayed response times from matches

Fix: Be patient and understand that users may have different schedules. Try to initiate conversations at different times to increase your chances... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.1%

Bad experience

9.6%

Neutral

7.3%

~ from our NLP analysis of 3,270 combined software ratings.

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Private Data PearUp collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Usage Data
- Diagnostics

Cost of Subscriptions

PearUp Premium: $14.99 Unlock All Premium Features
PearUp Premium: $12.99 Unlock All Premium Features
PearUp Premium: $59.99 Unlock All Premium Features
PearUp Premium: $7.99 Unlock All Premium Features
PearUp Premium: $12.99 Unlock All Premium Features
PearUp Premium: $19.99 Unlock All Premium Features
PearUp Premium: $24.99 Unlock All Premium Features
PearUp Premium: $29.99 Unlock All Premium Features
PearUp Premium: $39.99 Unlock All Premium Features
PearUp Premium: $14.99 Unlock All Premium Features