fix problems on Planet 13 Passport [iphone]

—— Run into issues on Planet 13 Passport? Get help pending when official support gets back to you!

Planet 13 Passport

Info:

company: Planet 13 Holdings Inc.

: https://www.planet13lasvegas.com/app-faq/

: www.planet13lasvegas.com

Chat with our AI-based Planet 13 Passport Support

🛠️ Common Planet 13 Passport Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Discount pricing only for locals

Fix: Check if there are any promotional codes or offers available for non-locals. Sometimes, apps provide temporary discounts or promotions that... ⇲

Cannot order online

Fix: Ensure that you are using the latest version of the Planet 13 Passport app. Go to the App Store, search for the app, and check if an update... ⇲

Account issue

Account cannot be located

Fix: Double-check the email address and password you are using to log in. Ensure there are no typos and that you are using the correct credential... ⇲

Account appears to be gone

Fix: Check your email for any communication from Planet 13 that may indicate changes to your account status. Sometimes accounts can be deactivate... ⇲

Password reset unavailable

Fix: Check your spam or junk email folder for the password reset email. Sometimes, these emails can be misdirected. OR If the password reset f... ⇲

Search issue

Search function does not work

Fix: Try closing the app completely and reopening it. This can sometimes resolve temporary glitches in the app's functionality. OR Clear the a... ⇲

Registration issue

Error when creating account

Fix: Ensure that you are entering all required fields correctly, including a valid email address and a strong password that meets the app's crite... ⇲

Bugs issue

Multiple bugs present

Fix: Check for app updates in the App Store. Developers often release updates to fix bugs and improve performance. Update the app if a new versio... ⇲

Cart empties itself

Fix: Ensure that you are logged into your account before adding items to your cart. Sometimes, being logged out can cause the cart to reset. OR... ⇲

UI issue

Poor navigation

Fix: Familiarize yourself with the app's layout by exploring different sections. Sometimes, taking time to understand the navigation can help imp... ⇲

Network issue

No order placement possible

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent orders from being placed successfully. OR Try restar... ⇲

Compatibility issue

Does not work in CA

Fix: If the app is not functioning in California, check if there are any regional restrictions or settings within the app that need to be adjuste... ⇲