—— Run into issues on PrEPtime Pill Reminder? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the PrEPtime app... ⇲
Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find PrEPtime, and select 'Offload App'. This will free up space w... ⇲
Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. 2. If t... ⇲
Fix: 1. Before going offline, open the app and allow it to sync any data. This may enable some features to be accessible without an internet conn... ⇲
Fix: 1. Look for a FAQ or help section within the app or on the official website. Many common issues are addressed there. 2. Join user forums or... ⇲
Fix: 1. Check your notification settings by going to Settings > Notifications > PrEPtime. Ensure that notifications are enabled and set to your p... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located. 2. Look for any tutor... ⇲
Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲
Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If PrEPtime is using a lot of battery, limit its backgrou... ⇲
Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is outdated, consi... ⇲