fix problems on WeBelong [iphone]

​

—— Run into issues on WeBelong? Get help pending when official support gets back to you!

weBelong: Call with fav ppl
Info:
company: HoloAsh, Inc.
: https://webelong.app
Chat with our AI-based weBelong Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

weBelong crashes on loading screen

Fix: Force close the app by swiping it away from the app switcher. Then, restart your iPhone and reopen the app. This can clear temporary glitche... ⇲

Forced closure when joining communities

Fix: Ensure that you have a stable internet connection. If the app continues to close, try restarting your device before attempting to join a com... ⇲
 
Registration issue

Cannot create account with email

Fix: Double-check that you are entering a valid email address and that it is not already in use. If you have an existing account, try using the p... ⇲
 
Slow issue

Lagging issues

Fix: Close any other apps running in the background to free up system resources. You can do this by double-tapping the home button and swiping up... ⇲
 
Screen issue

Black screen on app launch

Fix: Force close the app and restart your iPhone. This can help clear any temporary issues causing the black screen. OR If the issue persists,... ⇲
 
Notifications issue

Notifications problems

Fix: Go to your iPhone settings, scroll down to find the weBelong app, and check the notification settings. Ensure that notifications are enabled... ⇲
 
Account issue

Inability to delete or pause profile

Fix: Navigate to your profile settings within the app. Look for options related to account management. If you cannot find a delete or pause optio... ⇲

Password recovery issues

Fix: Make sure you are using the correct email associated with your account. Check your spam folder for recovery emails if you do not see them in... ⇲

Account suspension without clear reason

Fix: Review the app's terms of service to ensure compliance. If you believe the suspension is a mistake, try logging in again after a few hours a... ⇲
 
Settings issue

Age filter not functioning properly

Fix: Check if the age filter settings are correctly configured in your profile settings. Adjust the settings and save changes to see if it resolv... ⇲
 
Updates issue

Conversations deleted after updates

Fix: Check if the app has a backup feature for conversations. If available, restore from the last backup. If not, consider taking screenshots of... ⇲
 
Privacy issue

Lack of privacy protection

Fix: Review the app's privacy settings and adjust them to your comfort level. Ensure that you are not sharing more information than necessary.... ⇲
 
Audio issue

No voice call feature available

Fix: Check the app's settings to see if there is an option to enable voice calls. If not, consider using a different app that supports voice call... ⇲
 
Support issue

Limited support for mental health issues

Fix: Look for community guidelines or resources within the app that may provide support or information on mental health topics. OR Consider se... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
81.6%

Bad experience
12.1%

Neutral
6.3%

~ from our NLP analysis of 364 combined software ratings.

 Switch to these Alternatives:
Blink - Make New Friends
BESTY
Newe: LGBTQ+ Dating & Chat App
Friending - Make New Friends
Buzz - Make new friends
Hoya - teen dating app
Venn: Chat & Make New Friends
z - make friends for instagram
Weworld - Match, Chat, Travel
Frim: meet new people

 Private Data weBelong collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data