fix problems on Cali [iphone]

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—— Run into issues on Cali? Get help pending when official support gets back to you!

California's Great America
Info:
company: Cedar Fair
: https://www.cagreatamerica.com/
: www.cagreatamerica.com
Chat with our AI-based Cali Support
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Bugs issue

Limited restaurant availability

Fix: Check the app for any updates regarding restaurant hours or availability. Sometimes, restaurants may have seasonal hours that are not reflec... ⇲

GPS navigation often points in the wrong direction

Fix: Calibrate your phone's compass. Open the Maps app, and follow the on-screen instructions to calibrate. This can help improve GPS accuracy. U... ⇲

Rides marked as open but are actually closed

Fix: Check for real-time updates in the app or on the park's website. Sometimes, rides may close unexpectedly for maintenance, and the app may no... ⇲

Friend finder feature works intermittently

Fix: Ensure that all friends using the feature have location services enabled for the app. If they do not, the friend finder may not work properl... ⇲

Parking spot finder is ineffective

Fix: Manually note your parking location when you arrive. Use a note-taking app or the built-in Notes app to jot down your parking spot number or... ⇲

Missing information on ride operations

Fix: Look for a 'Help' or 'FAQ' section in the app that may provide additional information on ride operations. This can sometimes clarify operati... ⇲

No menu listings for restaurants

Fix: Check if there is a separate section in the app for dining options. Sometimes, menu listings may be located in a different part of the app t... ⇲

Walking directions often lead to dead ends

Fix: Use the map feature to familiarize yourself with the park layout before you start walking. This can help you plan your route more effectivel... ⇲
 
Updates issue

Cali loses access to dining and drink passes after updates

Fix: After an update, check your account settings to ensure that your dining and drink passes are still linked. Go to the account section of the... ⇲
 
UI issue

Map is too small to be useful

Fix: Zoom in on the map by using a pinch gesture with two fingers. This can help you see more details and make the map more useful. OR If the... ⇲
 
Battery issue

Requires constant location services, draining battery

Fix: Change the location services setting to 'While Using the App' instead of 'Always'. Go to Settings > Privacy > Location Services, select Cali... ⇲
 
Network issue

Wait times not available when not in the park

Fix: Check if the app has a feature to view wait times remotely. Some apps allow users to see wait times from outside the park, but this may requ... ⇲
 
Account issue

Difficulty adding season pass to the app

Fix: Ensure you are entering the correct season pass number and associated email address. Double-check for any typos or errors in the information... ⇲
 
Crashes issue

Cali crashes or gives error messages frequently

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting California's Great America, and choosing 'Offload App'. Thi... ⇲
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 what users are saying
Bad experience
57.1%

Good experience
38.1%

Neutral
4.8%

~ from our NLP analysis of 21 combined software ratings.

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 Private Data Cali collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics