—— Run into issues on Rav-Kav Online רב-קו אונליין? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the card is clean and free from scratches. Use a soft cloth to wipe the card before scanning. If the card type is not supported,... ⇲
Fix: Take a moment to read through the app's purchasing guide or FAQ section, if available. This can provide clarity on the options presented. Ad... ⇲
Fix: Ensure that your iPhone's camera lens is clean and unobstructed. A dirty lens can lead to poor scanning performance. Use a microfiber cloth... ⇲
Fix: Document your issue clearly, including steps to reproduce it, and any error messages you receive. This can help you communicate your problem... ⇲
Fix: Use the app's search function to look for contractors by name or service type. If the app has a map feature, use it to visually locate contr... ⇲
Fix: Review the app's guidelines on loading amounts. There may be minimum and maximum limits that you need to adhere to. Make sure you are within... ⇲
Fix: Check the app settings to see if there is an option to enable virtual card functionality. Sometimes this feature may need to be activated ma... ⇲
Fix: Ensure that the card reader is properly connected to your computer and that any necessary drivers are installed. Check the manufacturer's we... ⇲
Fix: Check if your iPhone model is listed as compatible with the app. If it is, ensure that your iPhone's software is up to date by going to Sett... ⇲
Fix: Take a few minutes to explore the app's interface without the pressure of completing a task. Familiarize yourself with the layout and featur... ⇲
Fix: Verify that your card is still valid and has not expired. If it has expired, you will need to obtain a new card to use the app effectively.... ⇲
Fix: Check the app settings to see if there is an option to save account information. Some apps have a feature that allows you to retain login de... ⇲