fix problems on TopLine Financial Credit Union [iphone]

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—— Run into issues on TopLine Financial Credit Union? Get help pending when official support gets back to you!

TopLine Financial Credit Union
Info:
company: TopLine Financial Credit Union
: https://www.toplinecu.com/contact
: www.toplinecu.com
Chat with our AI-based TopLine Financial Credit Union Support
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Loading issue

Long loading times for account information

Fix: Clear the app's cache. Go to Settings > General > iPhone Storage, find the TopLine Financial app, and select 'Offload App'. This will remove... ⇲
 
Bugs issue

Branch locator is inaccurate

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find TopLine Financial, and set it to '... ⇲

Account Summary page is blank

Fix: Log out of the app and log back in. This can refresh your session and potentially resolve the issue with the blank page. OR Check for any... ⇲
 
UI issue

No differentiation between branch and ATM markers

Fix: Check if there is a settings option within the app to toggle between branch and ATM views. Sometimes, apps have a filter or toggle feature t... ⇲

TopLine Financial Credit Union forces portrait mode on iPad Pro

Fix: Check the app settings to see if there is an option to enable landscape mode. Some apps have a setting that allows you to choose your prefer... ⇲
 
Updates issue

TopLine Financial Credit Union frequently goes down for maintenance

Fix: Check the app's status on social media or community forums to see if there are known maintenance issues. This can help you plan your usage a... ⇲

Recent updates introduce bugs

Fix: Check for any new updates in the App Store. If a new version is available, it may contain fixes for the bugs introduced in the previous upda... ⇲

Inability to access account after updates

Fix: Try resetting your password as a first step. Go to the login screen, select 'Forgot Password?', and follow the prompts to regain access. O... ⇲
 
Login issue

Login issues persist

Fix: Reset your password. Go to the login screen, select 'Forgot Password?', and follow the prompts to reset it. This can resolve issues related... ⇲

TopLine Financial Credit Union times out during login

Fix: Try using a different internet connection. If you're on Wi-Fi, switch to cellular data or vice versa to see if the timeout issue persists.... ⇲

Fingerprint ID and face recognition issues

Fix: Re-register your fingerprint or face ID. Go to Settings > Touch ID & Passcode or Face ID & Passcode, and remove the existing fingerprints or... ⇲
 
Messages issue

Text code sent to wrong phone number

Fix: Check your account settings within the app to ensure that your phone number is correct. If it is incorrect, update it and request a new veri... ⇲
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 what users are saying
Good experience
51.9%

Bad experience
37.0%

Neutral
11.1%

~ from our NLP analysis of 54 combined software ratings.

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 Private Data TopLine Financial Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics