—— Run into issues on Pharmacity? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app has a language setting in the menu. Go to the app settings and look for a language option. If available, switch to English.... ⇲
Fix: Ensure you have a stable internet connection before downloading the app. If the download is slow, try switching from Wi-Fi to mobile data or... ⇲
Fix: Refer to the previous solution regarding the lack of an English language option. Use a translation app to assist with navigation until a lan... ⇲
Fix: Document your interactions with customer service, noting the date, time, and details of your conversation. This can help you track patterns... ⇲
Fix: Check the app for estimated delivery times before placing an order. If your order is delayed, use the app to track your order status and con... ⇲
Fix: Before applying a discount code, ensure it is valid and check the terms and conditions associated with it. Follow the instructions carefully... ⇲
Fix: Try uninstalling and reinstalling the app. This can sometimes resolve performance issues caused by an upgrade. Make sure to back up any impo... ⇲
Fix: Close any other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones)... ⇲
Fix: If you notice discrepancies in stock availability, try refreshing the app or logging out and back in. This can sometimes update the informat... ⇲