fix problems on The Container Store [iphone]

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—— Run into issues on The Container Store? Get help pending when official support gets back to you!

The Container Store
Info:
company: The Container Store
: https://www.containerstore.com/contact/index.htm
: www.containerstore.com
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UI issue

Cumbersome browsing experience

Fix: 1. Use Categories: Instead of searching for items, navigate through the categories provided in the app to find what you need more easily.... ⇲

Difficult to share items

Fix: 1. Use the Share Feature: When viewing an item, look for a share icon (usually an arrow or three dots) and select it to share via text, emai... ⇲

Poor navigation

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and navigation structure better. OR 2. Use the... ⇲

Difficult to add items to cart

Fix: 1. Tap Carefully: Ensure you are tapping the correct button to add items to your cart, as it may be small or hard to see. OR 2. Restart t... ⇲

Unresponsive buttons

Fix: 1. Restart the App: Close the app completely and reopen it to see if the buttons become responsive again. OR 2. Clear App Cache: Offload... ⇲

Inability to view past orders easily

Fix: 1. Access Order History: Go to your account settings in the app and look for an 'Order History' or 'Past Orders' section to view your previo... ⇲
 
Login issue

Frequent sign-outs

Fix: 1. Check for App Updates: Ensure you are using the latest version of the app, as updates may fix sign-in issues. OR 2. Re-login: If you a... ⇲
 
Search issue

Unintuitive search functionality

Fix: 1. Use Specific Keywords: When searching, use specific product names or categories to improve search results. OR 2. Explore Advanced Sear... ⇲

The Container Store does not remember last searched items

Fix: 1. Use Bookmarks: If you find items you want to revisit, bookmark them or add them to your favorites if the app has that feature. OR 2. K... ⇲
 
Bugs issue

Inability to save cart items properly

Fix: 1. Check App Permissions: Go to Settings > The Container Store app and ensure it has the necessary permissions to save data. OR 2. Clear... ⇲

The Container Store resets to home page

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates may resolve this issue. OR 2. Restart the App: Close the app... ⇲

Inconsistent item availability

Fix: 1. Check Store Inventory: If possible, check the inventory of your local store through the app to see if items are available. OR 2. Conta... ⇲
 
Glitches issue

Glitches during login

Fix: 1. Check Credentials: Ensure you are entering the correct username and password. If unsure, use the 'Forgot Password' feature to reset it.... ⇲
 
Customization issue

Limited filtering options

Fix: 1. Use Search Terms: Instead of relying solely on filters, try using specific search terms to find items more effectively. OR 2. Browse C... ⇲

No option to set drawer dimensions

Fix: 1. Check Product Details: Look for any product specifications or dimensions listed in the item details that may help you choose the right si... ⇲
 
Compatibility issue

The Container Store not optimized for iPad

Fix: 1. Use iPhone Mode: If the app is not optimized for iPad, you can still use it in iPhone compatibility mode by downloading it from the App S... ⇲

Fuzzy graphics on iPad

Fix: 1. Check Display Settings: Go to Settings > Display & Brightness and ensure your display settings are optimized for clarity. OR 2. Update... ⇲
 
Settings issue

Issues with curbside pickup selection

Fix: 1. Check Location Settings: Ensure your location services are enabled for the app to accurately show curbside pickup options. OR 2. Refre... ⇲
 
Payments issue

Problems with payment method saving

Fix: 1. Re-enter Payment Information: Go to your account settings in the app and re-enter your payment information to ensure it is saved correctl... ⇲
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 what users are saying
Good experience
96.3%

Bad experience
1.9%

Neutral
1.8%

~ from our NLP analysis of 11,075 combined software ratings.

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 Private Data The Container Store collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics