fix problems on Gozilla [iphone]

—— Run into issues on Gozilla? Get help pending when official support gets back to you!

Gozilla - Delivery App

Info:

company: Towbe

: https://gozilla-chat.towbe.com

: gozilla.towbe.com

Chat with our AI-based Gozilla Support

🛠️ Common Gozilla Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Incorrect delivery information

Fix: Check the delivery address entered in the app. Go to your profile settings, select 'Address', and ensure that the correct address is saved.... ⇲

Poor communication with restaurants

Fix: Use the in-app messaging feature to communicate directly with the restaurant. If this feature is not available, try calling the restaurant u... ⇲

Account issue

Order cancellation without consent

Fix: Review your order status in the app. If you notice a cancellation, check your email for any notifications regarding the cancellation. Someti... ⇲

Ads issue

High prices with misleading discounts

Fix: Before placing an order, compare the prices of items on the app with the restaurant's official menu (if available online). This can help you... ⇲

UI issue

Repeated restaurant listings

Fix: Try refreshing the app or clearing the app cache. Go to your iPhone settings, find the Gozilla app, and select 'Clear Cache' if the option i... ⇲

Unresponsive item selection

Fix: Restart the app to see if this resolves the unresponsiveness. Double-tap the home button (or swipe up from the bottom on newer iPhones) to v... ⇲

Not user-friendly

Fix: Familiarize yourself with the app's layout by exploring different sections. Take time to navigate through menus and settings to understand h... ⇲

Network issue

Delivery options not available for certain locations

Fix: Check your delivery address settings to ensure that it is correctly entered. Go to your profile, select 'Address', and confirm that the addr... ⇲

Support issue

Lack of online support

Fix: Utilize the FAQ section within the app, which may provide answers to common questions and issues. This can often resolve problems without ne... ⇲

Crashes issue

Gozilla crashes during promotions

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes that can resolve crashing issues. Check the App St... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

53.3%

Bad experience

46.7%

Neutral

0.0%

~ from our NLP analysis of 15 combined software ratings.

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Private Data Gozilla collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics