fix problems on Nando's North America [iphone]

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—— Run into issues on Nando's North America? Get help pending when official support gets back to you!

Nando's North America
Info:
company: Nando’s Restaurant Group INC
: https://www.nandosperiperi.com/help
: www.nandosperiperi.com
Chat with our AI-based Nando's North America Support
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Customization issue

No option to leave comments for allergies

Fix: As a workaround, when placing an order, use the 'Special Instructions' field if available. Clearly state your allergies there. If this optio... ⇲

Inability to specify cooking preferences

Fix: If the app does not allow you to specify cooking preferences, use the 'Special Instructions' field during the order process to indicate your... ⇲
 
Notifications issue

Spam notifications for deals and offers

Fix: To manage notifications, go to your iPhone's Settings, scroll down to find the Nando's app, and select it. From there, you can adjust notifi... ⇲
 
Payments issue

Rewards redemption issues at cashiers

Fix: Before visiting the cashier, ensure that your rewards are visible in the app. Take a screenshot of your rewards balance and any relevant det... ⇲
 
Updates issue

Rewards can expire

Fix: To avoid losing rewards, regularly check your rewards balance and expiration dates in the app. Set reminders on your phone to use your rewar... ⇲
 
Support issue

No way to report meal issues

Fix: If you encounter a meal issue, take a photo of the meal and keep your receipt. Use the app's contact or feedback feature to report the issue... ⇲
 
Freezing issue

Nando's North America freezes on loading screen

Fix: If the app freezes, try closing the app completely by swiping it away in the app switcher. Then, reopen the app. If it continues to freeze,... ⇲
 
Network issue

Delivery option frequently unavailable

Fix: Check the app during different times of the day, as delivery availability may vary. If delivery is unavailable, consider using the pickup op... ⇲

Nando's North America does not function over VPN

Fix: If you are using a VPN, try disabling it temporarily while using the app. Some apps have restrictions when accessed through a VPN, which can... ⇲

WiFi connectivity issues at restaurants

Fix: If you experience Wi-Fi issues at a restaurant, try forgetting the Wi-Fi network on your device and reconnecting. Go to Settings > Wi-Fi, ta... ⇲
 
Search issue

Nando's North America fails to locate nearby restaurants

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find Nando's, and set it to 'While Usin... ⇲
 
Bugs issue

Multiple error pop-ups upon opening

Fix: If you encounter multiple error pop-ups, try clearing the app's cache. Go to Settings > General > iPhone Storage, find Nando's, and select '... ⇲

Unhelpful error messages during checkout

Fix: When encountering unhelpful error messages, take note of the specific message and try to troubleshoot based on that. Common issues include p... ⇲

Mandatory fields not recognized

Fix: If the app does not recognize mandatory fields, ensure that you are filling them out correctly. Look for any specific formatting requirement... ⇲

Inaccurate app functionality

Fix: If the app is not functioning accurately, ensure that you have the latest version installed. Check for updates in the App Store and install... ⇲

Unusable due to persistent errors

Fix: If the app is unusable, first try restarting your iPhone. This can often resolve persistent errors. If that does not work, uninstall the app... ⇲
 
UI issue

Missing items in order selection

Fix: If you notice missing items, first check if the app is updated to the latest version. If it is, try restarting the app or your device. Somet... ⇲
 
Privacy issue

Privacy concerns with data usage

Fix: To manage your privacy, review the app's privacy settings. Go to Settings > Privacy and check what data the app is accessing. You can limit... ⇲
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 what users are saying
Good experience
91.7%

Bad experience
7.3%

Neutral
0.9%

~ from our NLP analysis of 749 combined software ratings.

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 Private Data Nando's North America collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Diagnostics