fix problems on BIZ [iphone]

—— Run into issues on BIZ? Get help pending when official support gets back to you!

BIZ

Info:

company: Banco Popular Dominicano

: https://www.popularenlinea.com

Chat with our AI-based BIZ Support

🛠️ Common BIZ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Deposit check option not available in app

Fix: Check if your app is updated to the latest version. Go to the App Store, search for BIZ, and see if an update is available. If so, update th... ⇲

BIZ does not work consistently

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... ⇲

UI issue

Difficult to distinguish debits and credits

Fix: Check if the app has a settings option to customize how transactions are displayed. Look for themes or color settings that might help differ... ⇲

Beneficiaries not sorted alphabetically

Fix: Look for a sort option in the beneficiaries section of the app. Some apps allow you to sort lists by name, date, or other criteria. OR If... ⇲

Cannot view payment due dates

Fix: Check the settings or preferences in the app to see if there is an option to display due dates for payments. Sometimes, this feature can be... ⇲

Cannot add or locate beneficiaries easily

Fix: Ensure you are following the correct steps to add beneficiaries. Refer to the app's help section for a step-by-step guide on adding benefici... ⇲

Payments issue

ACH payments fail

Fix: Verify that the bank account information entered for ACH payments is correct. Go to the payment settings in the app and double-check the acc... ⇲

Crashes issue

BIZ frequently crashes

Fix: Clear the app's cache if the option is available in the app settings. This can help free up memory and improve performance. OR Restart yo... ⇲

BIZ closes when entering password

Fix: Check if your iPhone has enough storage space. Go to Settings > General > iPhone Storage and see if you need to free up space, as low storag... ⇲

Slow issue

Slow performance

Fix: Close any other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer models) and swipe up on app... ⇲

Compatibility issue