fix problems on FileBrowserGO [iphone]

—— Run into issues on FileBrowserGO? Get help pending when official support gets back to you!

FileBrowserGO: File Manager

Info:

company: Stratospherix Ltd

: https://www.stratospherix.com/products/filebrowser/support/

: www.stratospherix.com

Chat with our AI-based FileBrowserGO Support

🛠️ Common FileBrowserGO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clunky authentication process

Fix: Ensure that you are using the correct credentials for your network or cloud service. Double-check your username and password for typos. If y... ⇲

No file size settings

Fix: Check the app settings to see if there are any options related to file size display or management. If not, consider using a different file m... ⇲

Compatibility issue

Limited file type recognition

Fix: Make sure the app is updated to the latest version, as updates may include support for additional file types. Check the app's documentation... ⇲

Storage issue

Storage size does not decrease after file deletion

Fix: After deleting files, try clearing the app's cache or temporary files if the option is available in the settings. This can help free up spac... ⇲

Network issue

Frequent disconnections from network drive

Fix: Check your network connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or resetting the router to improv... ⇲

Cannot connect to certain network devices

Fix: Ensure that the network devices you are trying to connect to are powered on and connected to the same network as your iPhone. Check the devi... ⇲

Crashes issue

Crashes on iPhone version

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An outdated o... ⇲

Payments issue

Subscription required for basic features

Fix: Review the features available in the free version of the app. If the basic features are insufficient, consider looking for alternative file... ⇲

Inability to open files without payment

Fix: Check if there are any free alternatives or trial versions of the files you are trying to open. Sometimes, the app may offer limited access... ⇲

Limited functionality without subscription

Fix: Explore the free features thoroughly to see if they meet your needs. Sometimes, users may overlook useful features that are available withou... ⇲

UI issue

No ability to move multiple files at once

Fix: Check if the app has a selection mode that allows you to select multiple files. This is often done by tapping and holding on a file until se... ⇲

Hidden cancel button for subscription

Fix: When subscribing, carefully review all screens and options presented. The cancel button may be located in a less obvious place, such as at t... ⇲

Video issue

No thumbnails for videos

Fix: Check the app settings to see if there is an option to enable video thumbnails. If not, this may be a limitation of the app. OR As a work... ⇲

Loading issue

Slow loading of large photo libraries

Fix: Try optimizing your photo library by reducing the number of photos displayed at once. You can do this by creating albums and only loading sp... ⇲

Ads issue

Misleading free app description

Fix: Read user reviews and ratings to get a better understanding of the app's actual capabilities and limitations before downloading. This can he... ⇲