fix problems on Halo Collar [iphone]

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—— Run into issues on Halo Collar? Get help pending when official support gets back to you!

Halo Collar
Info:
company: Protect Animals With Satellites, LLC
: http://support.halocollar.com/
: www.halocollar.com
Chat with our AI-based Halo Collar Support
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Notifications issue

Boundary warnings trigger incorrectly

Fix: 1. Check the boundary settings in the app to ensure they are set correctly. Go to the boundary settings and adjust the parameters as needed.... ⇲
 
Battery issue

Battery drains quickly in cold weather

Fix: 1. Keep the collar indoors when not in use to prevent it from being exposed to extreme cold. 2. Use a protective cover for the collar that p... ⇲
 
Bugs issue

Inconsistent feedback signals

Fix: 1. Ensure the collar is properly fitted and positioned on your pet’s neck. A loose collar can lead to inconsistent feedback. 2. Check for an... ⇲

Collar charging issues

Fix: 1. Ensure that the charging contacts on both the collar and the charger are clean and free from debris. Use a soft cloth to wipe them down.... ⇲

Pins on collar come loose

Fix: 1. Regularly check the pins and tighten them if they appear loose. 2. Consider using a small amount of thread-locking adhesive on the pins t... ⇲

Fences can shift in poor weather conditions

Fix: 1. Regularly check and adjust the boundaries after severe weather events to ensure they are still accurate. 2. Consider reinforcing the boun... ⇲
 
Network issue

Halo Collar requires constant open connection

Fix: 1. Ensure that your iPhone's Bluetooth is always enabled, as the app relies on this connection. 2. If you need to conserve battery, consider... ⇲
 
Customization issue

Collar design may be bulky

Fix: 1. If the collar feels bulky, consider adjusting the fit to ensure it is snug but comfortable for your pet. 2. Look for alternative collar d... ⇲
 
Compatibility issue

Limited water resistance

Fix: 1. Avoid exposing the collar to water whenever possible. Remove it during baths or swimming sessions. 2. Consider using a waterproof cover o... ⇲
 
Gameplay issue

Training sessions may feel excessive

Fix: 1. Break training sessions into shorter, more manageable segments to prevent overwhelming your pet. 2. Use positive reinforcement techniques... ⇲
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 what users are saying
Good experience
72.8%

Bad experience
23.3%

Neutral
3.9%

~ from our NLP analysis of 4,868 combined software ratings.

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 Private Data Halo Collar collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics