fix problems on VidHub [iphone]

—— Run into issues on VidHub? Get help pending when official support gets back to you!

VidHub -Video Library & Player

Info:

company: 中林刘

: http://okaapps.com/support

Chat with our AI-based VidHub Support

🛠️ Common VidHub Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Bugs and missing features

Fix: Check for updates in the App Store. Developers often release patches to fix bugs and add features. Go to the App Store, tap on your profile... ⇲

Cannot undo favorite videos

Fix: To remove a video from favorites, navigate to your favorites list, find the video you want to remove, and look for an option to unfavorite o... ⇲

UI issue

No playlist creation or editing

Fix: Use a third-party app to create playlists. You can create a playlist in a different media management app and then access it through VidHub i... ⇲

No back arrow in 'View All' menus

Fix: Use the home button on your iPhone to exit the 'View All' menu and return to the previous screen. This is a workaround until a back arrow fe... ⇲

No stop or close button for videos

Fix: Tap the screen while a video is playing to bring up the controls. Look for a pause button, which can serve as a stop function when you want... ⇲

Playback progress not visible while browsing

Fix: Check if there is a setting in the app to enable playback progress visibility. This may be found in the app's settings menu under playback o... ⇲

Clunky onboarding experience

Fix: Take your time to explore the app's features. Familiarize yourself with the layout and options available to improve your experience. OR L... ⇲

UI not intuitive for Apple TV

Fix: Adjust the settings on your Apple TV to customize the interface. Sometimes, changing the display settings can improve usability. OR Use t... ⇲

No shuffle option for TV series

Fix: Manually select episodes to watch in a random order if shuffle is not available. You can create a list of episodes and choose them randomly.... ⇲

Compatibility issue

Limited Jellyfin integration

Fix: Check the Jellyfin server settings to ensure that it is properly configured to allow connections from VidHub. Make sure the server is runnin... ⇲

Syncing issue

Content not recognized after drive is remounted

Fix: Ensure that the drive is properly mounted and accessible. Check your device settings to confirm that the drive is recognized by your iPhone.... ⇲

Bugs issue

Inaccurate TMDB data for episodes

Fix: Manually verify episode information on TMDB's website and compare it with what is displayed in VidHub. If discrepancies exist, note them for... ⇲

Inaccurate movie rating categorization

Fix: Cross-check movie ratings on a reliable source like IMDb or Rotten Tomatoes to verify accuracy. OR Consider using a different app for mov... ⇲

Video issue

No option for transcoded video files

Fix: Convert your video files to a compatible format using a video converter app before uploading them to VidHub. OR Check if there are any se... ⇲

Poor display of 4K Dolby Vision HDR content

Fix: Ensure that your device supports 4K Dolby Vision HDR playback. Check your device specifications and settings to confirm compatibility. OR... ⇲

Network issue

Playback issues with OneDrive resources

Fix: Ensure that your OneDrive is properly synced and that the files are accessible. Check your OneDrive settings and permissions. OR Try down... ⇲

Unstable AirPlay connection

Fix: Ensure that both your iPhone and the AirPlay device are connected to the same Wi-Fi network. This can help stabilize the connection. OR R... ⇲

Media information not obtained on VPN

Fix: Try disconnecting from the VPN and see if the app can retrieve media information without it. Some services may block access when using a VPN... ⇲

Search issue

Subtitle search inconsistency across devices

Fix: Check the subtitle settings on each device to ensure they are configured the same way. This may help in achieving consistency. OR Manuall... ⇲

Screen issue

Black screen issue after first episode

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) and swipe the VidHu... ⇲

Payments issue