fix problems on CloudBeats [iphone]

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—— Run into issues on CloudBeats? Get help pending when official support gets back to you!

CloudBeats: Cloud Music Player
Info:
company: Roman Burda
: https://www.cloudbeatsapp.com/help/
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UI issue
interface not intuitive

Fix: 1. Explore Tutorials: Look for any user guides or tutorials available within the app or online. Familiarizing yourself with the layout can h... »»
missing skip-back and skip-forward buttons

Fix: 1. Use Gestures: Check if the app supports swipe gestures for skipping tracks. Often, swiping left or right on the track progress bar can al... »»
no way to view all songs in one list

Fix: 1. Use Search Function: Utilize the search feature to find specific songs quickly. This can help you access songs without navigating through... »»
 
Audio issue
gapless playback issues

Fix: 1. Check Playback Settings: Go to the app settings and look for an option related to gapless playback. Ensure it is enabled. 2. Update Audi... »»
occasional playback stops without reason

Fix: 1. Check Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for CloudBeats. This can help ma... »»
 
Bugs issue
database corruption over time

Fix: 1. Regular Backups: Regularly back up your music library to avoid data loss. Use iTunes or a cloud service to keep a copy of your files. 2.... »»
 
Network issue
requires internet connection to access downloads

Fix: 1. Download for Offline Use: Ensure that you have downloaded the tracks for offline use. Go to the track or album and look for a download op... »»
connectivity issues with OneDrive

Fix: 1. Re-link OneDrive: Go to the app settings and unlink your OneDrive account, then re-link it. This can refresh the connection. 2. Check On... »»
 
Syncing issue
sync issues with cloud storage

Fix: 1. Check Cloud Settings: Go to the app settings and ensure that your cloud storage account is properly linked. Re-enter your credentials if... »»
 
Downloads issue
some tracks fail to play or download

Fix: 1. Check File Format: Ensure that the tracks you are trying to play or download are in a supported format. Convert unsupported files to a co... »»
 
Customization issue
no editing of metadata within the app

Fix: 1. Use a Computer: Edit the metadata of your music files using a computer with music management software like iTunes or MusicBrainz Picard,... »»
limited genre and BPM sorting options

Fix: 1. Create Custom Playlists: Manually create playlists based on your preferred genres or BPMs to organize your music better. 2. Use Tags: If... »»
 
Compatibility issue
no Apple TV version available

Fix: 1. Use AirPlay: If you have an Apple TV, you can use AirPlay to stream music from your iPhone to your Apple TV. Swipe down from the top righ... »»
not all features available offline

Fix: 1. Download Content: Make sure to download all the content you want to access offline. Go to the specific track or album and look for a down... »»
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 what users are saying
Good experience
93.2%

Bad experience
3.7%

Neutral
3.1%

~ from our NLP analysis of 3,269 combined software ratings.

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 Private Data CloudBeats collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Sync Multiple Devices: $9.99 Keep Library and Playlists in sync