fix problems on ICapture PowerScan [iphone]

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—— Run into issues on ICapture PowerScan? Get help pending when official support gets back to you!

iCapture PowerScan
Info:
company: Cvent
: https://www.icapture.com/contact
: www.icapture.com
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UI issue

scan button often unresponsive

Fix: Check for any software updates for the app in the App Store. Developers often release updates to fix bugs and improve functionality. If an u... ⇲
 
Loading issue

eternal loading icon during uploads

Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to cellular data or vice versa to see if the upload speed im... ⇲
 
Backup issue

loses leads upon reinstallation

Fix: Before reinstalling the app, ensure that you have backed up any important data. Check if the app has a built-in backup feature or if it sync... ⇲
 
Uploads issue

cannot upload existing pictures

Fix: Check the app's permissions in your device settings. Go to Settings > Privacy > Photos and ensure that iCapture PowerScan has access to your... ⇲
 
Bugs issue

business card scanning fails

Fix: Ensure that the business card is well-lit and flat when scanning. Avoid shadows and reflections that can obscure the text. If the card has a... ⇲
 
Customization issue

menu button cannot be hidden

Fix: Check the app settings to see if there is an option to customize the menu display. Some apps allow users to hide or rearrange menu items for... ⇲
 
Ads issue

upgrade pop-up appears despite subscription

Fix: Log out of your account and log back in to refresh your subscription status. Sometimes, the app may not recognize your subscription until yo... ⇲
 
Installation issue

iCapture PowerScan does not work after reinstalling

Fix: After reinstalling, ensure that you have a stable internet connection and that the app is fully updated. Sometimes, the app may require addi... ⇲
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 what users are saying
Good experience
90.0%

Bad experience
10.0%

Neutral
0.0%

~ from our NLP analysis of 10 combined software ratings.

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 Private Data iCapture PowerScan collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics