—— Run into issues on 国家医保服务平台? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your face is well-lit and that there are no obstructions (like glasses or hats) that could interfere with the recognition proces... ⇲
Fix: Break down the registration process into smaller steps. Take your time to fill out each section carefully, and ensure that you have all nece... ⇲
Fix: Review the information being requested and determine if all of it is necessary for your use of the app. If you feel uncomfortable providing... ⇲
Fix: If you are uncomfortable with face data collection, check if the app offers alternative methods for verification or authentication that do n... ⇲
Fix: Review the app's privacy settings and adjust them according to your comfort level. Limit the amount of personal information shared and disab... ⇲
Fix: Make sure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for the app, and c... ⇲
Fix: Keep the app updated to the latest version, as updates often fix inconsistencies and improve overall functionality. Check the App Store for... ⇲
Fix: Read through user reviews to identify common issues and potential solutions that other users have found helpful. This can provide insights i... ⇲
Fix: Stay updated with app updates and improvements, as developers often release patches to address issues that arise post-launch. Regularly chec... ⇲
Fix: Check if your device has enough storage space available. If storage is low, delete unnecessary apps or files to free up space, as insufficie... ⇲
Fix: Familiarize yourself with the layout of the app by exploring each section. Take notes on where key features are located, which can help you... ⇲
Fix: Take some time to explore the app's layout and familiarize yourself with its features. Create a mental map of where things are located, or w... ⇲
Fix: Check the app for any help or support sections that may provide FAQs or troubleshooting tips. Sometimes, these sections can offer solutions... ⇲
Fix: Close any other apps running in the background to free up system resources. This can help improve the performance of the app. You can do thi... ⇲
Fix: When making queries, be as specific as possible to reduce the time it takes to get results. Use keywords that are directly related to your q... ⇲
Fix: Double-check that all required information for family account registration is filled out correctly. Ensure that you are following the correc... ⇲