fix problems on Confide [iphone]

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—— Run into issues on Confide? Get help pending when official support gets back to you!

Confide - Private messenger
Info:
company: Easy Tiger Apps, LLC.
: https://getconfide.com/
: getconfide.com
Chat with our AI-based Confide Support
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Contacts issue

Inability to manually enter contacts

Fix: 1. Check permissions: Go to Settings > Privacy > Contacts and ensure that Confide has permission to access your contacts. If not, toggle it... ⇲
 
Support issue

Poor customer service response

Fix: 1. Use in-app support: Check if there is an in-app support feature or FAQ section that might address your concerns without needing to contac... ⇲
 
Payments issue

High subscription cost with no prorated refund

Fix: 1. Review subscription options: Go to Settings > Subscription in the app to see if there are different plans that might better suit your nee... ⇲

Subscription auto-renewal confusion

Fix: 1. Check subscription settings: Go to Settings > [Your Name] > Subscriptions and select Confide to review your subscription details and auto... ⇲
 
Privacy issue

Notification of confidential messages in regular messages

Fix: 1. Check notification settings: Go to Settings > Notifications > Confide and adjust the notification settings to ensure that confidential me... ⇲

Screen name visible in app switcher

Fix: 1. Use privacy settings: Check if there are privacy settings within the app that allow you to hide your screen name or use a different ident... ⇲

No option to use app anonymously

Fix: 1. Use a secondary number: If anonymity is a concern, consider using a secondary phone number or a temporary number from services like Googl... ⇲
 
UI issue

Slow responsiveness and clunky interface after update

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Confide and offload the app to clear any cached data that may be causing slo... ⇲
 
Uploads issue

Issues with image sharing functionality

Fix: 1. Check permissions: Ensure that Confide has permission to access your photos. Go to Settings > Privacy > Photos and make sure Confide is a... ⇲
 
Registration issue

Requires phone number for use

Fix: 1. Use a secondary number: If you prefer not to use your primary number, consider using a secondary phone number or a temporary number from... ⇲
 
Messages issue

Difficult to recall or read old messages without extra cost

Fix: 1. Take screenshots: If you need to keep a record of important messages, consider taking screenshots before they are deleted. 2. Use a note-... ⇲

Inconsistent message deletion behavior

Fix: 1. Review settings: Check the app settings to ensure that the message deletion options are set correctly. Make sure auto-delete is enabled i... ⇲
 
Settings issue

Confusing cancellation process

Fix: 1. Follow the in-app instructions: Go to Settings > Subscription in the app and follow the prompts to cancel your subscription. 2. Check the... ⇲
 
Downloads issue

Limited functionality without app download for recipients

Fix: 1. Encourage recipients to download the app: If you frequently communicate with certain contacts, encourage them to download Confide for a b... ⇲
 
Customization issue

Microscopic font size with no adjustment options

Fix: 1. Adjust system font size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font size for all apps,... ⇲
 
Crashes issue

Confide crashes when opening messages

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲
 
Accessibility issue

Lack of support for visually impaired users

Fix: 1. Use iPhone accessibility features: Go to Settings > Accessibility and explore options like VoiceOver, which can help read text aloud, or... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
4.9%

Neutral
2.8%

~ from our NLP analysis of 8,489 combined software ratings.

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Reach: Fast SMS Text and Email

 Private Data Confide collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Confide Plus: $99.99 Unlock all features and get more control!
  2. Confide Plus Monthly: $14.99 Premium features that give you more control
  3. Confide Plus Yearly: $99.99 Premium features that give you more control
  4. Confide with Free Trial: $4.99 Speak freely with encrypted chats
  5. Confide Plus: $29.99 Premium features that give you more control
  6. Confide Plus: $11.99 Premium features — Message Retraction, Dark Theme, Priority Support & more
  7. Confide Plus: $8.99 Premium features — Message Retraction, Dark Theme, Priority Support & more
  8. Confide Pro: $4.99 Speak freely with encrypted chats
  9. Confide Plus: $89.99 Premium features — Message Retraction, Dark Theme, Priority Support & more
  10. Confide Plus (Introductory Pricing): $1.99 Premium features — Message Retraction, Dark Theme, Priority Support & more