fix problems on My City [iphone]

—— Run into issues on My City ? Get help pending when official support gets back to you!

My City : New York

Info:

company: My Town Games LTD

: https://www.facebook.com/mytowngames

: www.my-town.com

Chat with our AI-based My City Support

🛠️ Common My City Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

My City freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

Progress does not save when switching games

Fix: 1. Make sure you are logged into the same account across all games. Check your account settings in the app to confirm. 2. Ensure that you ha... ⇲

Bugs issue

Suitcases cannot hold clothes

Fix: 1. Check if there are any updates available for the app in the App Store, as this may be a bug that has been addressed in a newer version. 2... ⇲

Movie theater redirects to starting point

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for updates in the App Store, as this may be a known issue that has been fi... ⇲

Glitches issue

Glitches in clothing shop

Fix: 1. Restart the app to see if the glitches are temporary. 2. Check for updates in the App Store, as developers often release patches for glit... ⇲

Gameplay issue

Limited activities available

Fix: 1. Explore all areas of the game to ensure you are not missing any hidden activities. 2. Check for any updates or expansions that may add ne... ⇲

Limited locations and themes

Fix: 1. Explore all available areas in the game to ensure you are not missing any hidden locations. 2. Check for updates that may introduce new l... ⇲

No ability to pick specific animals at the zoo

Fix: 1. Check if there are any updates available that may add this feature. 2. Explore the zoo thoroughly to see if there are any hidden options... ⇲

Lack of variety in restaurants

Fix: 1. Check for updates that may introduce new restaurant options. 2. Explore all areas of the game to ensure you are not missing any hidden re... ⇲

Limited interaction with objects

Fix: 1. Explore all available interactions within the game to ensure you are utilizing all features. 2. Check for updates that may introduce new... ⇲

Loading issue

Inconsistent loading times

Fix: 1. Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files. 2. Resta... ⇲

Customization issue

Lack of customization options

Fix: 1. Explore all settings and menus within the app to ensure you are not missing any customization features. 2. Check for updates that may int... ⇲

No option for clothing customization in design studio

Fix: 1. Check for updates that may add this feature. 2. Explore all settings and menus within the app to ensure you are not missing any customiza... ⇲

Payments issue

High game prices

Fix: 1. Look for sales or discounts in the App Store, as many apps have seasonal sales. 2. Consider waiting for promotional events where the game... ⇲

Settings issue

No pre-order options for new games

Fix: 1. Regularly check the App Store for announcements regarding new game releases. 2. Follow the game's social media channels for updates on ne... ⇲

Compatibility issue

Inability to open certain locations

Fix: 1. Ensure you have completed all necessary tasks or levels required to unlock those locations. 2. Check for any updates that may address unl... ⇲