fix problems on Get It Done San Diego [iphone]

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Get It Done San Diego
Info:
company: City of San Diego
: https://www.sandiego.gov/get-it-done
: www.sandiego.gov
Chat with our AI-based Get It Done San Diego Support
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UI issue

UI text entry fields are outdated

Fix: If the text entry fields are difficult to use, try adjusting your device's display settings. Go to Settings > Display & Brightness and exper... ⇲

Difficult navigation in the interface

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲
 
Compatibility issue

Does not support iOS swipe to go back gesture

Fix: As a workaround, use the back button located in the app's interface to navigate instead of relying on the swipe gesture. Familiarize yoursel... ⇲
 
Freezing issue

Get It Done San Diego sometimes becomes unresponsive

Fix: If the app becomes unresponsive, try force closing it. Swipe up from the bottom of the screen (or double-click the Home button) to view all... ⇲
 
Bugs issue

Random address changes when submitting reports

Fix: Before submitting a report, double-check the address displayed. If it appears incorrect, manually enter the correct address in the report fo... ⇲

Statistics manipulated to show high resolution rates

Fix: Focus on submitting detailed reports with clear descriptions to ensure they are accurately represented in the system, regardless of statisti... ⇲
 
Settings issue

Cannot delete submitted reports

Fix: As a workaround, keep a personal log of your submitted reports in a notes app. This way, you can track them even if you cannot delete them f... ⇲

No way to track previous requests

Fix: Keep a personal log of your requests in a notes app, including dates and details, to track your submissions manually. OR If the app has a... ⇲
 
Customization issue

No option to edit submitted reports

Fix: If you need to make changes to a submitted report, consider submitting a new report with the correct information and referencing the previou... ⇲
 
Slow issue

Inconsistent response times

Fix: To manage expectations, keep track of the average response time for your area. If you notice delays, consider submitting reports during peak... ⇲
 
Support issue

Reports closed without resolution

Fix: If a report is closed without resolution, you can resubmit the issue with additional details to ensure it is addressed properly. Include any... ⇲

Lack of follow-up on reported issues

Fix: To ensure follow-up, consider setting reminders on your phone to check back on the status of your reports after a certain period. OR If t... ⇲

High volume of unresolved reports

Fix: To manage your expectations, prioritize your reports based on urgency and follow up on the most critical issues first. OR Keep a personal... ⇲
 
Crashes issue

Get It Done San Diego crashes when submitting photos

Fix: Before submitting photos, ensure they are not too large. Resize images using a photo editing app to reduce their file size, which may help p... ⇲
 
Network issue

Poor performance in lower-income areas

Fix: If you experience poor performance, try using the app in areas with better connectivity or during times when network traffic is lower. OR... ⇲
 
Updates issue

Limited functionality for urgent issues

Fix: For urgent issues, consider using alternative communication methods, such as calling local authorities or services directly, if applicable.... ⇲
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 what users are saying
Bad experience
47.1%

Good experience
47.1%

Neutral
5.7%

~ from our NLP analysis of 140 combined software ratings.

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 Private Data Get It Done San Diego collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics