fix problems on Examplify [iphone]

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Examplify
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company: ExamSoft Worldwide, Inc.
: http://support.examsoft.com
: learn.examsoft.com
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UI issue

Lack of user-friendly interface

Fix: Familiarize yourself with the app by exploring all its features. Spend some time navigating through the menus and options to understand how... ⇲

Completed exams at the bottom of the list

Fix: Check if there is a sorting option in the exam list. You may be able to sort by date or status to bring completed exams to the top of the li... ⇲

Confusing interface after recent update

Fix: Take some time to explore the new interface. Look for any tutorials or help sections within the app that explain the changes made in the upd... ⇲

Disorganized exam categories

Fix: If the app allows, try to create custom categories or tags for your exams to help organize them better according to your preferences. OR... ⇲

Removed direct access to exam grades

Fix: Check if there is an alternative way to view your grades within the app, such as through a different menu or section. OR If grades are av... ⇲

Outdated user interface

Fix: Explore the app settings to see if there are any themes or display options that can make the interface feel more modern or user-friendly.... ⇲

Scrolling issues with long questions

Fix: Try adjusting the text size in your iPhone settings under 'Display & Brightness' > 'Text Size' to see if it helps with scrolling. OR If s... ⇲

Zoom in issue on latest version

Fix: Check the app settings to see if there is a zoom feature that can be adjusted. You may also want to adjust the zoom settings in your iPhone'... ⇲
 
Downloads issue

Inability to download test results directly

Fix: Check if there is an option within the app to view your results online. If so, take screenshots of your results as a workaround to save them... ⇲
 
Customization issue

Cannot write on exams, only highlight

Fix: Use the highlighting feature strategically to mark important sections of the exam. You can also take notes on a separate device or paper to... ⇲

Inability to highlight MCQs

Fix: If highlighting is not working for multiple-choice questions, try tapping on the question to see if there is an option to highlight or mark... ⇲
 
Updates issue

Delayed updates to new iOS

Fix: Ensure that your app is set to update automatically by going to 'Settings' > 'App Store' and toggling on 'App Updates'. This will help you r... ⇲
 
Notifications issue

No clear notification for exam uploads

Fix: Check your app settings to see if there are notification options that can be enabled for exam uploads. Make sure notifications are allowed f... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are entering the correct credentials and that your internet connection is stable. If you have forgotten your password, use t... ⇲
 
Uploads issue

Corrupt file uploads

Fix: Before uploading, ensure that your files are saved in a compatible format. If you encounter a corrupt file, try re-saving it or converting i... ⇲
 
Compatibility issue

Limited institution program options

Fix: Check if there are any updates or announcements from your institution regarding program options. Sometimes, institutions may add new program... ⇲

Missing elements from desktop version

Fix: Check if there are any settings in the app that allow you to enable or access features that are available on the desktop version. OR If c... ⇲

Incompatibility with updated iOS

Fix: Check for updates to the app in the App Store. Developers often release updates to ensure compatibility with the latest iOS versions. OR... ⇲

Inability to find school on iPad version

Fix: Ensure that you are using the correct search terms when looking for your school. Try variations of the school name or check for any abbrevia... ⇲
 
Bugs issue

Calculator autofill issue

Fix: If the calculator is not functioning as expected, try closing and reopening the app to reset its functionality. Ensure that you are using th... ⇲

Technical issues persist for years

Fix: Document the specific issues you are facing and any patterns you notice. This can help you troubleshoot or find workarounds more effectively... ⇲
 
Crashes issue

Examplify crashes during review

Fix: Make sure your app is updated to the latest version. If it crashes, try restarting your device to clear any temporary issues. OR If the p... ⇲
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 what users are saying
Bad experience
84.4%

Good experience
12.3%

Neutral
3.3%

~ from our NLP analysis of 602 combined software ratings.

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 Private Data Examplify collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics