fix problems on Wapo [iphone]

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—— Run into issues on Wapo? Get help pending when official support gets back to you!

Wapo: Gay Dating App for Men
Info:
company: Wapo y Wapa Limited
: https://wapo.dating
: wapo.dating
Chat with our AI-based Wapo Support
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Bugs issue

users often have incomplete profiles

Fix: 1. Encourage profile completion: If you notice incomplete profiles, consider sending a polite message to users encouraging them to complete... ⇲

countless bugs

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates often fix bugs. Go to the App Store and check for updates. 2. C... ⇲
 
Customization issue

premium feature needed to block users without photos

Fix: 1. Use the reporting feature: If you encounter users without photos that you want to block, report them instead. This may help the app take... ⇲
 
Loading issue

photos fail to load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolve... ⇲
 
Notifications issue

false notifications appear

Fix: 1. Check notification settings: Go to Settings > Notifications > Wapo and ensure that the settings are configured correctly. You can toggle... ⇲
 
Glitches issue

profiles disappear and reappear

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the profiles. This can sometimes resolve display issues. 2. Check for... ⇲
 
Freezing issue

Wapo freezes on login screen

Fix: 1. Restart your iPhone: A simple restart can often resolve freezing issues. Press and hold the power button until you see the 'slide to powe... ⇲
 
Login issue

error messages during login

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolve... ⇲
 
Slow issue

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolve... ⇲
 
Network issue

video previews cause issues on low network

Fix: 1. Disable video previews: If the app allows, turn off video previews in the settings to prevent issues on low networks. 2. Use Wi-Fi: Try t... ⇲
 
Permissions issue

restrictive feature access

Fix: 1. Review subscription options: Check if there are any subscription plans that offer the features you need. Consider upgrading if it fits yo... ⇲
 
Screen issue

black screen when creating username

Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue resolves itself. 2. Clear app cache: Go to Settings > General... ⇲
 
Messages issue

messages don't load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if that resolve... ⇲
 
Security issue

fake profiles present

Fix: 1. Report fake profiles: Use the reporting feature to notify the app about fake profiles you encounter. This helps improve the community. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.3%

Bad experience
10.8%

Neutral
8.9%

~ from our NLP analysis of 684 combined software ratings.

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 Private Data Wapo collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Sensitive Info
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Wapo Premium: $3.99 Upgrade to Wapo Premium and get loads of extra features and no ads!
  2. Pro: $3.99 Unlimited access to Pro features
  3. Pro: $8.99 Unlimited access to Pro features
  4. Wapo Premium: $4.99 Upgrade to Wapo Premium
  5. Ultra: $9.99 Advanced settings and features
  6. Ad Free: $1.99 Absolutely no adverts
  7. Pro: $6.99 Unlimited access to Pro features
  8. Wapo Premium: $11.99 Upgrade to Wapo Premium
  9. Ultra: $26.99 Advanced settings and features
  10. Ultra: $9.99 Advanced settings and features