fix problems on JKB [iphone]

—— Run into issues on JKB? Get help pending when official support gets back to you!

JKBMobile

Info:

company: JORDAN KUWAIT BANK

: https://www.jkb.com

: www.jkb.com

Chat with our AI-based JKB Support

🛠️ Common JKB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

plagued by bugs

Fix: Ensure your iPhone's operating system is up to date, as updates often include bug fixes that can improve app performance. Go to Settings > G... ⇲

lag issues

Fix: Close all other apps running in the background to free up system resources. Double-tap the Home button or swipe up from the bottom of the sc... ⇲

Network issue

random outages

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection, as outages can occur if the app loses connectivi... ⇲

Features issue

missing cash calculation feature

Fix: Check the app's settings or help section to see if the feature needs to be enabled or if there are specific conditions under which it appear... ⇲

no rewards integration

Fix: Check the app's settings or help section to see if rewards integration needs to be enabled or if there are specific conditions under which i... ⇲

Bugs issue

poor AI performance

Fix: Ensure that the app has the necessary permissions to access data it needs for AI functions. Go to Settings > Privacy and check permissions f... ⇲

tokens errors

Fix: Log out of the app and log back in to refresh your session and potentially resolve token-related issues. OR Clear the app's cache or data... ⇲

UI issue

lack of UX research

Fix: Customize the app's settings to better suit your needs. Explore all available settings and adjust them to improve your user experience. OR... ⇲

Updates issue

non-functional after update

Fix: Perform a hard reset on your iPhone. For iPhone 12 Pro, quickly press and release the Volume Up button, then the Volume Down button, and the... ⇲

Crashes issue

JKB crashes after receiving OTP

Fix: Clear the app's cache or data to remove any corrupted files that might be causing the crash. This can often be done in the app's settings or... ⇲

Compatibility issue