—— Run into issues on 国铁吉讯-中国铁路出行服务? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you are a foreigner, consider purchasing a local SIM card upon arrival in China. This will allow you to register and use the app without... ⇲
Fix: To maximize your WiFi usage, ensure that you are connected to a stable network before opening the app. This will help you avoid interruption... ⇲
Fix: Go to your iPhone's Settings > Privacy > Location Services, and change the app's location access to 'While Using the App' instead of 'Always... ⇲
Fix: Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for the app. OR Enable Lo... ⇲
Fix: Try switching to a different WiFi network if available, as some networks may have better speeds than others. You can also restart your route... ⇲
Fix: Check your WiFi settings and ensure that you are connected to the correct network. Forget the network and reconnect to it to refresh the con... ⇲
Fix: Move closer to your WiFi router to improve signal strength. Walls and distance can affect connectivity. OR Consider using a WiFi extender... ⇲
Fix: If you have access to a WiFi network, you can still use the app for certain features, but registration may require a SIM card. Consider borr... ⇲
Fix: Ensure that you have the correct format for your phone number when registering. Use the international dialing code for China (+86) followed... ⇲
Fix: Create a new Apple ID that is registered in the China App Store. You can do this by going to Settings > [Your Name] > Sign Out, then creatin... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements. Check the App Store for any availa... ⇲
Fix: Familiarize yourself with the app's features while connected to WiFi to maximize your usage. Take notes on what you can do within the app.... ⇲
Fix: If the app downloads quickly but has issues, ensure that you have a stable internet connection during the download process to avoid corrupti... ⇲
Fix: Review the permissions requested by the app in Settings > Privacy. Disable any permissions that are not necessary for the app's functionalit... ⇲
Fix: Clear the app's cache and data by uninstalling and reinstalling the app, which can resolve many common errors. OR Check for any available... ⇲
Fix: Stay updated with app reviews and community feedback to find alternative apps that may offer better functionality. OR Consider using the... ⇲
Fix: Read user reviews and guides to understand the app's actual capabilities before using it, which can help set realistic expectations. OR E... ⇲
Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if it resolve... ⇲
Fix: Check online forums or user communities for solutions to common bugs, as other users may have found workarounds. OR Document the issues y... ⇲
Fix: Take notes on specific issues you encounter and look for tips online that may help improve your experience with the app. OR Consider usin... ⇲
Fix: Explore the app to identify which features are free and make the most of them. Sometimes, basic functionalities can still be useful. OR L... ⇲