fix problems on Airstream Smart RV Control [iphone]

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—— Run into issues on Airstream Smart RV Control? Get help pending when official support gets back to you!

Airstream Smart RV Control
Info:
company: Airstream, Inc.
: http://www.airstream.com/service/customer-support/
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Network issue

one-way communication only

Fix: 1. Check app permissions: Go to your iPhone's Settings, find the Airstream Smart RV Control app, and ensure it has the necessary permissions... ⇲

unable to control trailer remotely

Fix: 1. Ensure you are connected to the primary network: The app may require you to be on the trailer's primary WiFi network to control it. Check... ⇲

requires being on primary network for control

Fix: 1. Set up a dedicated WiFi network: If possible, set up a dedicated WiFi network for the trailer that you can connect to from your iPhone, e... ⇲

WiFi functionality issues

Fix: 1. Restart the router: Power cycle your trailer's WiFi router by unplugging it for 30 seconds and then plugging it back in. This can resolve... ⇲

Airstream Smart RV Control does not connect after reinstallation

Fix: 1. Ensure correct network connection: After reinstalling the app, make sure you are connected to the trailer's primary WiFi network before o... ⇲
 
Updates issue

router updates break existing functionality

Fix: 1. Roll back the firmware: If your router allows it, consider rolling back to a previous firmware version that was stable. Check the router'... ⇲
 
Bugs issue

inability to monitor black water tank

Fix: 1. Check sensor functionality: Ensure that the sensors for the black water tank are functioning properly. If they are faulty, they may need... ⇲

scheduled events do not work

Fix: 1. Verify event settings: Double-check the settings for scheduled events in the app to ensure they are set up correctly. Make sure the time... ⇲

vent fan lid close function does not work

Fix: 1. Check the physical mechanism: Inspect the vent fan lid to ensure there are no obstructions preventing it from closing. 2. Restart the ap... ⇲

Airstream Smart RV Control shows incorrect status of systems

Fix: 1. Refresh the app: Close the app and reopen it to refresh the status of the systems. 2. Check for updates: Ensure the app is updated to th... ⇲
 
UI issue

unable to edit or delete scheduled events

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may fix bugs related to editing or deleting events. 2.... ⇲
 
Customization issue

limited light control options

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may introduce additional light control options. 2. Expl... ⇲
 
Slow issue

slow performance

Fix: 1. Clear app cache: Go to your iPhone's Settings, find the Airstream Smart RV Control app, and clear its cache if the option is available. T... ⇲
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 what users are saying
Bad experience
58.6%

Good experience
27.6%

Neutral
13.8%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data Airstream Smart RV Control collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data