fix problems on ProviderHub [iphone]

—— Run into issues on ProviderHub? Get help pending when official support gets back to you!

ProviderHub

Info:

company: Fresenius Medical Care North America

: http://fmcna.com

: fmcna.com

Chat with our AI-based ProviderHub Support

🛠️ Common ProviderHub Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inability to write prescriptions

Fix: Check if the app has been updated to the latest version, as updates may include new features like prescription writing. Go to the App Store,... ⇲

Past notes default not easily cleared

Fix: Manually clear past notes by navigating to the notes section, selecting the note you want to clear, and using the delete or clear option. If... ⇲

Features issue

Lack of faxing or sending notes to other providers

Fix: Check if there are any third-party apps that can integrate with ProviderHub to facilitate faxing or sending notes. Apps like eFax or similar... ⇲

UI issue

Difficult to see information on mobile devices

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the text size or enabling bold text to im... ⇲

Endless scrolling instead of snapshot view

Fix: Look for any settings within the app that allow you to change the view mode. Some apps have options for list view or grid view that can help... ⇲

No clear button for previous notes

Fix: Check if there is a way to edit or delete previous notes directly from the notes section. If not, consider creating a new note that summariz... ⇲

Complicated navigation with too many drop downs

Fix: Familiarize yourself with the app's layout by creating a quick reference guide for yourself that outlines where to find key features. This c... ⇲

Cumbersome note forwarding

Fix: Look for a 'share' or 'forward' option within the notes section. If available, use this feature to send notes directly to other users or pro... ⇲

Miserable user experience

Fix: Take time to explore all features of the app, as some may not be immediately obvious. Familiarizing yourself with the app can improve your o... ⇲

Compatibility issue

Limited provider testing before release

Fix: Stay updated with the app's release notes and user forums to understand any new features or changes. This can help you prepare for updates a... ⇲

Settings issue

Inability to change dry weights and in-center orders

Fix: Check the app's settings or user manual to see if there are specific permissions or roles required to change these settings. Sometimes, only... ⇲

Bugs issue