fix problems on First Electric [iphone]

—— Run into issues on First Electric? Get help pending when official support gets back to you!

First Electric

Info:

company: First Electric Cooperative Corporation

: https://www.firstelectric.coop/contact

Chat with our AI-based First Electric Support

🛠️ Common First Electric Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

registration screen lacks voiceover support

Fix: To improve accessibility, try using the built-in VoiceOver feature on your iPhone. Go to Settings > Accessibility > VoiceOver and turn it on... ⇲

First Electric times out before log on

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. A weak connection ca... ⇲

Crashes issue

First Electric crashes on iOS 14.1

Fix: Ensure that your iPhone is updated to the latest version of iOS. Go to Settings > General > Software Update and install any available update... ⇲

unable to log in

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

persistent login issues

Fix: Clear the app's cache and data by offloading the app as mentioned earlier. This can help resolve any corrupted data that may be causing logi... ⇲

UI issue

recovery icon mismatch

Fix: This may be a visual bug. Try restarting the app or your device to see if the icon displays correctly after a fresh start. OR If the issu... ⇲

Updates issue

no updates for months

Fix: Check the App Store for any available updates manually. Open the App Store, tap on your profile icon, and scroll down to see if First Electr... ⇲

First Electric shows outdated functionality

Fix: Check for any available updates in the App Store. If the app is outdated, updating it may resolve functionality issues. OR If the app con... ⇲

Privacy issue

excessive tracking

Fix: Review the app's permissions by going to Settings > Privacy > Location Services. You can adjust the settings to limit tracking or turn it of... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

52.2%

Bad experience

34.8%

Neutral

13.0%

~ from our NLP analysis of 23 combined software ratings.

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Private Data First Electric collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics