fix problems on Reels Templates & Maker [iphone]

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—— Run into issues on Reels Templates & Maker? Get help pending when official support gets back to you!

Reels Templates & Maker
Info:
company: Prosecco & Pixels Pte. Ltd.
: https://www.instagram.com/reelstemplates.app/
: www.instagram.com
Chat with our AI-based Reels Templates & Maker Support
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Customization issue

Default text cannot be changed

Fix: 1. Check if there is an option in the text settings or properties to edit the default text. Look for an 'Edit' or 'Customize' button. 2. If... ⇲

Limited customization options

Fix: 1. Explore all settings and features within the app to ensure you are utilizing all available customization options. 2. Consider using addi... ⇲

No option to crop images

Fix: 1. Use a separate photo editing app to crop images before importing them into Reels Templates & Maker. 2. Check if there are any updates to... ⇲

Templates do not allow manual video order change

Fix: 1. Check if there is a feature to rearrange clips within the template settings. Look for drag-and-drop functionality. 2. If not, consider e... ⇲

Inability to reposition videos easily

Fix: 1. Check if there are any settings or gestures that allow repositioning of videos. Look for drag-and-drop functionality. 2. If repositionin... ⇲
 
Freezing issue

Reels Templates & Maker freezes when adding multiple videos

Fix: 1. Try adding videos one at a time instead of in bulk to see if that prevents freezing. 2. Ensure your device has enough storage space. Go... ⇲
 
Audio issue

Audio syncing issues

Fix: 1. Check if the audio files are compatible with the app. Use standard audio formats like MP3 or WAV. 2. Try adjusting the audio timing manu... ⇲
 
Compatibility issue

Inconsistent performance between reels and templates

Fix: 1. Ensure you are using the latest version of the app, as updates may improve performance. 2. Try clearing the app's cache if the option is... ⇲
 
Payments issue

Difficult to cancel subscription

Fix: 1. Go to Settings on your iPhone, tap on your name at the top, then tap on Subscriptions. Find Reels Templates & Maker and select it to canc... ⇲
 
Features issue

Missing features like clip length adjustment

Fix: 1. Check if there are any updates to the app that may add this feature. 2. Use a different video editing app that allows for clip length ad... ⇲

Limited templates available

Fix: 1. Regularly check for app updates that may introduce new templates. 2. Consider using other apps that offer a wider variety of templates a... ⇲
 
Bugs issue

Reels Templates & Maker does not save audio automatically

Fix: 1. Regularly save your audio settings manually before exiting the app. 2. Check if there is an option to enable auto-save for audio setting... ⇲
 
Glitches issue

Glitches when trying to export videos

Fix: 1. Ensure your device has enough storage space for the exported video. Clear unnecessary files if needed. 2. Restart the app and try export... ⇲

Random symbols in saved templates

Fix: 1. Try deleting the affected templates and recreating them to see if the issue persists. 2. Ensure that you are using compatible file forma... ⇲
 
Support issue

No customer service available

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for user forums or community groups online where you can as... ⇲
 
Crashes issue

Reels Templates & Maker closes unexpectedly

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Clear the app's cache or data by deleting and reinstalling the app to remove... ⇲

Reels Templates & Maker does not retain edits after crashes

Fix: 1. Regularly save your work manually to avoid losing edits. 2. Try exporting your project in stages to ensure that your work is saved befor... ⇲
 
Video issue

Poor quality of output videos

Fix: 1. Check the export settings in the app to ensure you are exporting at the highest quality available. 2. Ensure your device has enough proc... ⇲
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 what users are saying
Good experience
96.2%

Bad experience
2.4%

Neutral
1.5%

~ from our NLP analysis of 6,509 combined software ratings.

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 Private Data Reels Templates & Maker collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium - Yearly: $39.99 Access to Reels Templates Premium features
  2. Premium - Monthly: $9.99 Premium access subscription - monthly.
  3. Premium - Yearly: $39.99 Premium access subscription - yearly
  4. Reel Maker • Yearly Premium: $44.99 Access to all features, fonts & trends
  5. Premium - Monthly: $9.99 Reels Templates Premium access, monthly
  6. Premium - Yearly: $24.99 Premium access subscription - yearly (promo)
  7. Premium - Lifetime: $99.99 Premium access for life.
  8. Premium - Lifetime: $99.99 Lifetime access to Premium features
  9. Premium - Yearly: $39.99 Premium access subscription - yearly