fix problems on RealSelf [iphone]

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—— Run into issues on RealSelf? Get help pending when official support gets back to you!

RealSelf: Treatments & Reviews
Info:
company: RealSelf.com
: https://help.realself.com/hc/en-us/requests/new
: www.realself.com
Chat with our AI-based RealSelf Support
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Customization issue

Content organization is poor

Fix: 1. Use filters: If available, use any filtering options within the app to sort content by categories that interest you. 2. Bookmark or save... ⇲

Inability to edit posts

Fix: 1. Check for edit options: Look for an edit button or option in your posts. If it’s not available, it may be a limitation of the app. 2. Rep... ⇲
 
Search issue

Search function is ineffective

Fix: 1. Use specific keywords: Try to use more specific terms related to your search to yield better results. 2. Check spelling: Ensure that you... ⇲

Location-based sorting is ineffective

Fix: 1. Check location settings: Ensure that location services are enabled for RealSelf in your device settings. Go to Settings > Privacy > Locat... ⇲
 
Privacy issue

Nude photos default setting

Fix: 1. Adjust settings: Go to the app settings and look for content preferences or filters to adjust the visibility of sensitive content. 2. Rep... ⇲
 
Notifications issue

Notifications lack specificity

Fix: 1. Check notification settings: Go to your iPhone settings, find RealSelf, and adjust notification preferences to ensure you receive detaile... ⇲
 
Syncing issue

Saved procedures disappear

Fix: 1. Check your account: Ensure you are logged into the correct account where you saved the procedures. 2. Re-save procedures: If they are mis... ⇲
 
Crashes issue

RealSelf crashes unexpectedly

Fix: 1. Restart your device: Sometimes, a simple restart can resolve app crashes. 2. Update the app: Check for updates in the App Store and insta... ⇲
 
Uploads issue

Difficult to upload photos

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure RealSelf has permission to access your photos. 2. Use a different photo:... ⇲
 
UI issue

Typing is unresponsive

Fix: 1. Restart the app: Close the app completely and reopen it to see if the typing issue resolves. 2. Check keyboard settings: Go to Settings >... ⇲

Inconsistent user experience

Fix: 1. Update the app: Ensure you are using the latest version of RealSelf, as updates often improve user experience. 2. Clear cache: If the app... ⇲

No chronological order in comments

Fix: 1. Check settings: Look for any settings related to comment sorting and adjust them if available. 2. Provide feedback: Suggest to the app de... ⇲
 
Content issue

Repetitive reviews and photos

Fix: 1. Use filters: If available, apply filters to view different content rather than repetitive items. 2. Provide feedback: Use the app’s feedb... ⇲
 
Updates issue

Old reviews without updates

Fix: 1. Use filters: If available, filter reviews by date to see the most recent ones. 2. Provide feedback: Suggest to the app developers to impl... ⇲
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 what users are saying
Good experience
96.3%

Neutral
2.8%

Bad experience
0.9%

~ from our NLP analysis of 25,243 combined software ratings.

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 Private Data RealSelf collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics