fix problems on Ruter [iphone]

—— Run into issues on Ruter? Get help pending when official support gets back to you!

Ruter

Info:

company: Ruter As

: http://ruter.no/kontakt/

: ruter.no

Chat with our AI-based Ruter Support

🛠️ Common Ruter Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ruter does not support US phone numbers for registration

Fix: If you are unable to register using a US phone number, consider using a temporary phone number service. Websites like TextNow or Google Voic... ⇲

Verification codes not received for US numbers

Fix: Check if your phone has any SMS blocking features enabled. Ensure that your phone can receive international SMS messages, as some carriers m... ⇲

Bugs issue

Poor walking directions for bus/tram connections

Fix: To improve walking directions, ensure that your location services are enabled and that the app has permission to access your location. Go to... ⇲

Routes suggested are inefficient and take longer

Fix: Check if you have set any preferences in the app that might affect route suggestions, such as avoiding transfers or preferring certain modes... ⇲

Tickets purchased expire prematurely

Fix: Check the app settings to ensure that your time zone is set correctly. An incorrect time zone may cause tickets to appear as expired sooner... ⇲

Limited travel options provided

Fix: Check if you have selected the correct travel preferences in the app settings. Sometimes, filters may limit the options available to you.... ⇲

Difficult for foreigners to use

Fix: If the app supports multiple languages, switch to a language you are more comfortable with in the app settings. This can make navigation eas... ⇲

Inconsistent ticket validation information

Fix: Always check the app for the latest ticket validation rules before traveling. This can help you stay informed about any changes. OR If yo... ⇲

Crashes issue

Ruter crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Ruter, and check for updates. If an update is availab... ⇲

Ruter fails to open after multiple attempts

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can sometimes resolve temporary glitches. OR If th... ⇲

UI issue

Complicated user interface with too many buttons

Fix: Take some time to explore the app and familiarize yourself with its layout. Consider creating a list of the most frequently used features to... ⇲

Error messages are unclear

Fix: When encountering an error message, take note of the exact wording and any error codes. This can help you troubleshoot the issue more effect... ⇲

Updates issue

Ruter performance is worse than previous versions

Fix: Clear the app's cache if the option is available in the app settings. This can help improve performance by removing unnecessary data. OR... ⇲

Features issue

Offline proof of fare support is lacking

Fix: Before traveling, ensure that you have downloaded your tickets for offline access. Check the app settings for any options related to offline... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

3.5%

Neutral

1.9%

~ from our NLP analysis of 3,358 combined software ratings.

Switch to these Alternatives:

Flytoget

Skyss Billett

Norwegian Travel Assistant

SL-Journey planner and tickets

SAS – Scandinavian Airlines

Entur - Journey Planner

Oslo City Bike

Oslo Pass - Official City Card

Ryde - Always nearby

Private Data Ruter collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics