fix problems on Oclean Care+ [iphone]

—— Run into issues on Oclean Care+? Get help pending when official support gets back to you!

Oclean Care+

Info:

company: 深圳市云顶信息技术有限公司

: http://www.oclean.com/en

: www.oclean.com

Chat with our AI-based Oclean Care+ Support

🛠️ Common Oclean Care+ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Oclean Care+ only shows language selection screen

Fix: Force close the app and restart it. To do this, double-click the Home button (or swipe up from the bottom of the screen on iPhones without a... ⇲

Email unrecognized error

Fix: Ensure that you are entering the correct email address associated with your account. Double-check for any typos or errors in the email forma... ⇲

Compatibility issue

Cannot connect toothbrush

Fix: Make sure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try reconnecting the toothbrush through th... ⇲

Oclean Care+ closes on iOS 11.4.1

Fix: Try updating your iPhone to a newer version of iOS if possible, as older versions may not be fully compatible with the app. OR If updatin... ⇲

Facebook login broken

Fix: Try logging in using your email and password instead of Facebook. This can bypass the issue with Facebook login. OR Check if the Facebook... ⇲

Registration issue

Cannot re-register toothbrush

Fix: Delete the Oclean Care+ app from your iPhone and reinstall it from the App Store. This can reset any issues with the app's data. OR Ensur... ⇲

Settings issue

Cannot change brushing modes

Fix: Check if the toothbrush is properly connected to the app. If not, reconnect it and try again to change the modes. OR Restart the app and... ⇲

Crashes issue

Oclean Care+ crashes after brush connects

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the Oclean Care+ app, and select 'Offload App'. This will free u... ⇲