fix problems on LiveOne Music [iphone]

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—— Run into issues on LiveOne Music? Get help pending when official support gets back to you!

LiveOne Music
Info:
company: Slacker, Inc.
: https://support.liveone.com/hc/en-us
: www.liveone.com
Chat with our AI-based LiveOne Music Support
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Audio issue

Playback issues and buffering

Fix: Check your internet connection. If you are on Wi-Fi, try restarting your router. If using cellular data, ensure you have a strong signal. Yo... ⇲

Inability to skip back to previous songs

Fix: Check the app settings to see if there is an option to enable skipping back. Some apps have this feature turned off by default. OR As a w... ⇲

Corrupted songs remain in circulation

Fix: If you encounter a corrupted song, try removing it from your library or playlist. Go to the song, tap on the options menu, and select 'Remov... ⇲

Loss of original song versions

Fix: Check if the app has a setting to play original versions of songs. This may be found in the playback settings or preferences. OR If origi... ⇲
 
Ads issue

Ads interrupt music playback

Fix: Consider upgrading to a premium subscription if available, as this often removes ads. Check the app's subscription options in the settings o... ⇲

Overrun with ads

Fix: Consider upgrading to a premium subscription if available, as this often reduces the number of ads you encounter. OR If you do not want t... ⇲
 
Downloads issue

Limited offline listening features

Fix: Check if the app allows you to download specific playlists or songs for offline listening. Go to the playlist or song and look for a downloa... ⇲

Difficulty downloading music for offline use

Fix: Ensure you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to check available space. Clear out unnecessa... ⇲
 
Account issue

Inconsistent subscription recognition

Fix: Log out of the app and log back in to refresh your account status. Go to Settings > Account and select 'Log Out.' Then log back in with your... ⇲
 
Compatibility issue

Hands-free link support is unreliable

Fix: Ensure that your Bluetooth connection is stable. Disconnect and reconnect your device to the Bluetooth system in your car. Also, check for a... ⇲

Limited CarPlay features

Fix: Check the app settings to see if there are options to enable or customize CarPlay features. Make sure your iPhone is updated to the latest i... ⇲
 
Login issue

Frequent sign-outs from the app

Fix: Check your internet connection. A weak connection can cause the app to sign you out. Ensure you have a stable Wi-Fi or cellular connection.... ⇲
 
Support issue

Poor customer support responses

Fix: Utilize the app's help or FAQ section for common issues. This can often provide quicker solutions than waiting for customer support. OR I... ⇲
 
Search issue

Inability to search by song title

Fix: Ensure you are using the correct spelling of the song title. Try searching with different keywords or phrases related to the song. OR If... ⇲
 
Network issue

LiveOne Music disconnects from Bluetooth

Fix: Check your Bluetooth settings on your iPhone. Go to Settings > Bluetooth and ensure your device is connected. If not, reconnect it. OR If... ⇲
 
Notifications issue

Unwanted notifications disrupt usage

Fix: Go to the app settings and look for notification preferences. Disable notifications that are not necessary or adjust them to reduce interrup... ⇲
 
Customization issue

Lack of variety in favorite stations

Fix: Explore the app's genre or mood-based playlists to find new stations that may interest you. This can help diversify your listening experienc... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.0%

Neutral
2.9%

Bad experience
2.1%

~ from our NLP analysis of 28,449 combined software ratings.

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 Private Data LiveOne Music collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. LiveOne Plus: $3.99 Unlimited skips, ad-free listening and more!
  2. LiveOne Premium: $9.99 LiveOne Plus + On Demand and Offline music
  3. LiveOne Premium: $9.99 LiveOne Plus + On Demand and Offline music
  4. LiveOne Premium Subscription: $10.99 LiveOne Plus + On Demand and Offline music
  5. LiveOne Plus : $39.99 Annual Plus for $39.99
  6. LiveOne Plus: $35.99 Unlimited skips, ad-free listening and more!