fix problems on หมอพร้อม [iphone]

—— Run into issues on หมอพร้อม? Get help pending when official support gets back to you!

หมอพร้อม

Info:

company: CHONBURI HOSPITAL

: https://moph.go.th

Chat with our AI-based หมอพร้อม Support

🛠️ Common หมอพร้อม Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

หมอพร้อม crashes on startup

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Splash screen hangs indefinitely

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find the หมอพร้อม app and tap on it. If there’s an option to 'Offload App', d... ⇲

Syncing issue

No vaccination records found

Fix: 1. Check your account: Ensure you are logged into the correct account associated with your vaccination records. If you have multiple account... ⇲

No evidence of vaccination after second dose

Fix: 1. Check your vaccination status: Ensure that your vaccination provider has submitted your second dose information to the relevant health au... ⇲

Registration issue

Registration issues with government ID

Fix: 1. Verify ID format: Ensure that you are entering your government ID in the correct format as specified by the app. Double-check for any typ... ⇲

UI issue

Missing translations in the app

Fix: 1. Change app language settings: Go to the app settings and check if there’s an option to change the language. Set it to your preferred lang... ⇲

Off-centered UI elements

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if 'Display Zoom' is set to Standard. If it’s set to Zoomed, swi... ⇲

Compatibility issue

FaceID support issues with mask

Fix: 1. Enable FaceID with a mask: Go to Settings > Face ID & Passcode and enable 'Use Face ID with a Mask'. This allows FaceID to work even when... ⇲

Updates issue

Requires constant updates

Fix: 1. Enable automatic updates: Go to Settings > App Store and enable 'App Updates' under Automatic Downloads. This will ensure the app updates... ⇲

Account issue