fix problems on INVEX Control [iphone]

—— Run into issues on INVEX Control? Get help pending when official support gets back to you!

INVEX Control

Info:

company: Banco Invex, S.A.

: https://www.invextarjetas.com.mx/index#/contacto

Chat with our AI-based INVEX Control Support

🛠️ Common INVEX Control Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Huge bug when trying to log in

Fix: Clear the app cache and data. Go to your iPhone Settings > General > iPhone Storage > find INVEX Control > tap on it and select 'Offload App... ⇲

INVEX Control not working for days

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. Try switching between Wi-Fi and cellular... ⇲

Updates issue

Invalid client data error after update

Fix: Log out of the app and log back in. This can refresh your session and resolve any data inconsistencies. If you cannot log in, try resetting... ⇲

Camera issue

Face recognition not working

Fix: Ensure that Face ID is enabled for the app. Go to Settings > Face ID & Passcode > Other Apps and make sure INVEX Control is toggled on. OR... ⇲

Crashes issue

INVEX Control crashes and won't open

Fix: Restart your iPhone. This can resolve temporary glitches that may cause the app to crash. OR Check for app updates in the App Store. Some... ⇲

Frequent app opening issues

Fix: Ensure your device has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, consider deleting... ⇲

Registration issue

Incorrect information error during registration

Fix: Double-check the information you are entering during registration. Ensure that all fields are filled out correctly and that there are no typ... ⇲

Support issue

Customer service hangs up during cancellation

Fix: Try reaching out to customer service during off-peak hours. This may reduce wait times and improve the chances of a successful call. OR U... ⇲

Poor customer support and follow-up

Fix: Document all interactions with customer support, including dates, times, and the names of representatives. This can help if you need to esca... ⇲

Login issues with error messages

Fix: Reset your password by selecting the 'Forgot Password?' option on the login screen. Follow the prompts to create a new password. OR Ensur... ⇲

Login button disabled

Fix: Ensure that all required fields are filled out correctly. Sometimes, the login button will remain disabled if there are incomplete fields.... ⇲

Password reset issues

Fix: Ensure you are using the correct email address associated with your account when requesting a password reset. OR Check your spam or junk... ⇲

Payments issue

Abusive charges and poor customer service

Fix: Review your transaction history in the app to identify any unauthorized charges. Document these transactions for your records. OR If you... ⇲

Card not received for payments

Fix: Check the shipping address you provided during the application process. Ensure it is correct and that there are no delivery issues. OR If... ⇲

Difficult to increase credit limit

Fix: Review the app for any specific requirements or criteria for increasing your credit limit. Ensure you meet these before applying. OR If y... ⇲

Payment processing failures

Fix: Check your internet connection and ensure it is stable before attempting the payment again. OR Verify that your payment information is co... ⇲

Bugs issue

Basic and unstable app

Fix: Regularly check for app updates in the App Store. Developers often release updates to improve stability and add features. OR Clear the ap... ⇲

Notifications issue

No notifications for transactions

Fix: Check your notification settings for the app. Go to Settings > Notifications > INVEX Control and ensure that notifications are enabled. OR... ⇲

Compatibility issue

No support for Apple Pay

Fix: Check the app's settings to see if there is an option to enable Apple Pay. If not, consider using alternative payment methods available in t... ⇲

UI issue

Complicated to use

Fix: Explore the app's help or tutorial section if available. This can provide guidance on how to navigate the app effectively. OR Consider lo... ⇲

Account issue

Access issues with digital card

Fix: Ensure that you have completed all necessary steps to activate your digital card. Check the app for any prompts or notifications regarding a... ⇲