fix problems on Visuals2Go [iphone]

—— Run into issues on Visuals2Go? Get help pending when official support gets back to you!

Visuals2Go

Info:

company: Bo Innovations

: http://www.visuals2go.com

Chat with our AI-based Visuals2Go Support

🛠️ Common Visuals2Go Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Visuals2Go can only be set up on one device

Fix: Unfortunately, Visuals2Go is designed to be used on a single device at a time. To work around this, you can manually transfer your data by e... ⇲

Glider option causes frustration

Fix: If the Glider option is causing frustration, try adjusting the speed settings within the app. Go to the settings menu and look for any optio... ⇲

Bugs issue

Pictures disappear when opening cards

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to media display. Check the App Store for any avail... ⇲

Edit function does not maintain word order

Fix: When editing, try to make changes in smaller increments. After each change, check the word order to ensure it remains correct before making... ⇲

Account issue

Subscription not recognized after reinstalling

Fix: After reinstalling the app, ensure you are logged into the same Apple ID that you used to purchase the subscription. Go to the app's setting... ⇲

Subscription issues across devices

Fix: Ensure that you are logged into the same Apple ID on all devices. This is crucial for syncing subscriptions across devices. Check the app se... ⇲

UI issue

Words in sentences do not enlarge

Fix: Check the app's accessibility settings. Go to the settings menu and look for text size or accessibility options. Adjusting these settings ma... ⇲

Customization issue

Limited choices for sentence starters

Fix: To work around the limited choices for sentence starters, consider creating your own custom sentence starters. Use the app's editing feature... ⇲

Not enough topics available

Fix: If you find the topics limited, try creating your own topics within the app. Use the customization features to add new topics that are relev... ⇲

Limited to two-word sentences

Fix: To work around the limitation of two-word sentences, try combining two-word phrases into a single custom entry that conveys a more complex i... ⇲

Settings issue

Scrolling cannot be turned off

Fix: If scrolling is causing issues, try adjusting the settings related to navigation or display within the app. Look for any options that allow... ⇲

Audio issue

Default voice does not annunciate properly

Fix: Check the app's voice settings to see if there are options to change the voice or adjust the speech rate. Sometimes, selecting a different v... ⇲

Computer-generated voice is unclear

Fix: Try adjusting the speech settings within the app. Look for options to change the voice or adjust the speed and clarity of the speech output.... ⇲

Features issue

Free version lacks sufficient features

Fix: To maximize the free version, explore all available features and settings. Sometimes, there are hidden functionalities that can enhance your... ⇲

Payments issue

Visuals2Go attempts to charge for expert version

Fix: If the app prompts you to upgrade, check if there is an option to dismiss the upgrade notification. This can help you continue using the app... ⇲

Crashes issue

Visuals2Go freezes and crashes frequently

Fix: To reduce freezing and crashing, regularly clear the app's cache and ensure that your device has enough storage space. Go to Settings > Gene... ⇲

Emailing/printing multiple cards causes crashes

Fix: When emailing or printing, try sending or printing fewer cards at a time. This can help reduce the load on the app and prevent crashes. OR... ⇲

Freezing issue

Memory issues may cause freezing

Fix: Check your device's memory usage by going to Settings > General > iPhone Storage. If memory is low, consider deleting unused apps or files t... ⇲