fix problems on EDF & MOI [iphone]

—— Run into issues on EDF & MOI? Get help pending when official support gets back to you!

EDF & MOI

Info:

company: EDF

: https://particulier.edf.fr/fr/accueil/aide-et-contact/contact/contacter-edf.html

: particulier.edf.fr

Chat with our AI-based EDF & MOI Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App is slow

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the EDF & MOI app and tap on it. If there's an option... »»

Disconnects after idling

Fix: 1. Adjust your device's auto-lock settings: Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app to p... »»

Cannot save login information

Fix: 1. Check your app settings: Open the EDF & MOI app, go to settings, and look for an option to save login information. Ensure it is enabled.... »»

Syncing issue

Data updates are delayed

Fix: 1. Refresh the app manually: Pull down on the screen within the app to refresh the data. This can help in getting the latest updates. OR... »»

Screen issue

App does not display in full screen in portrait mode

Fix: 1. Rotate your device: Try rotating your iPhone to landscape mode to see if the app displays correctly. Some apps are designed to work bette... »»

Loading issue

Infinite loading screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the Home button) to see the app switcher. Swipe up on the ED... »»

Bugs issue

Inconsistent daily information

Fix: 1. Check your notification settings: Ensure that notifications are enabled for the app in Settings > Notifications > EDF & MOI. This can hel... »»

UI issue

Interface could be more interactive

Fix: 1. Explore app settings: Look for any customization options within the app settings that might enhance interactivity, such as themes or layo... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

6.5%

Neutral

1.7%

~ from our NLP analysis of 232 combined software ratings.

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Private Data EDF & MOI collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics