fix problems on BARDEUM [iphone]

—— Run into issues on BARDEUM? Get help pending when official support gets back to you!

BARDEUM – Walking Tours

Info:

company: Museum Edutainment, LLC

: http://www.museumedutainment.com

: www.bardeum.com

Chat with our AI-based BARDEUM Support

🛠️ Common BARDEUM Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BARDEUM freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will remove the app b... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or an option in the settings menu of the a... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. 2. If the app continues to... ⇲

Support issue

poor customer support

Fix: 1. Look for a FAQ or help section within the app or on the app's website. Many common issues are addressed there. 2. If you need to reach ou... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for the app by going to Settings > Notifications > [App Name]. Ensure that notifications are enabled and... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is not compatible,... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. Sometimes, taking time to learn the interface can help red... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately obvio... ⇲

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If the app is using a lot of battery, limit its use or cl... ⇲