fix problems on Color Portfolio [iphone]

—— Run into issues on Color Portfolio? Get help pending when official support gets back to you!

Color Portfolio

Info:

company: Benjamin Moore & Co

: https://www.datacolor.com/bmsupport

: www.benjaminmoore.com

Chat with our AI-based Color Portfolio Support

🛠️ Common Color Portfolio Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Colors are inaccurate

Fix: Ensure that your device's display settings are calibrated correctly. Go to Settings > Display & Brightness and adjust the brightness and col... ⇲

Difficult to select colors

Fix: Try using the color wheel or palette options within the app. If the app allows, zoom in on the color you want to select for more precision.... ⇲

Crashes issue

Color Portfolio crashes frequently

Fix: Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your so... ⇲

Customization issue

Limited photo painting options

Fix: Explore the app settings to see if there are any options to unlock additional features or tools for photo painting. Sometimes, features are... ⇲

Limited functionality for color comparison

Fix: Look for a comparison tool within the app settings or features. Some apps have a side-by-side comparison option that may not be immediately... ⇲

Lack of detailed color information

Fix: Check if there are settings to enable detailed color information or descriptions. Sometimes, this can be toggled on in the app settings. O... ⇲

Inability to paint trim in photos

Fix: Check if there are any specific tools or brushes within the app designed for fine details like trim. If not, consider using a different app... ⇲

No mood board feature

Fix: Look for any project or palette features that might allow you to create a similar effect to a mood board by grouping colors together. OR... ⇲

Limited photo options for painting

Fix: Explore the app settings to see if there are options to unlock additional photo features or tools. Sometimes, features are hidden in setting... ⇲

UI issue

No clear organization for favorites

Fix: Create a system for organizing your favorites by using tags or categories if the app allows. This can help you quickly find the colors you u... ⇲

Difficult to navigate shopping list

Fix: Try organizing your shopping list by categories (e.g., paint, brushes, etc.) if the app allows. This can make it easier to find what you nee... ⇲

No zoom feature for painting

Fix: Check if there are any pinch-to-zoom gestures available in the app. If not, look for a settings option that might enable zoom functionality.... ⇲

Frustrating user interface

Fix: Take some time to familiarize yourself with the app's layout and features. Sometimes, spending a little time exploring can help you understa... ⇲

Difficult to toggle between favorites

Fix: Check if there is a favorites section in the app that allows for easy access. If not, consider creating a separate list of your most-used co... ⇲

Too many unnecessary features

Fix: Familiarize yourself with the app's features and focus on the ones that are most useful to you. You can often ignore or avoid using the feat... ⇲

Glitches issue

Glitches and counterintuitive design

Fix: Try restarting the app or your device to see if that resolves any temporary glitches. Sometimes, a simple restart can clear up issues. OR... ⇲

Settings issue

Cannot save multiple color combinations

Fix: Check if there is an option to create projects or palettes within the app. This feature may allow you to save multiple combinations in one p... ⇲

Bugs issue

Color capture function gives off matches

Fix: Ensure that you are capturing colors in good lighting conditions. Natural light is often best for accurate color capture. Avoid shadows and... ⇲

Inaccurate color matching with uploaded photos

Fix: Ensure that the photos you upload are taken in good lighting and are not overly edited. This can affect how colors are interpreted by the ap... ⇲

Inconsistent color display in different lighting

Fix: Try to use the app in consistent lighting conditions to see if that improves color accuracy. Avoid using the app in mixed lighting situation... ⇲