fix problems on Saratogian [iphone]

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—— Run into issues on Saratogian? Get help pending when official support gets back to you!

Saratogian
Info:
company: Journal Register Company
: http://webservices.medianewsgroup.com/mobile/t1/temp/contact_page/index.php?site=www.saratogian.com
: www.saratogian.com
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Ads issue

Saratogian becomes a subscription sales tool

Fix: Look for a 'Skip' or 'Close' option on subscription prompts to bypass them temporarily while using the app. OR If the subscription prompt... ⇲

Distracting ads

Fix: Check if there is an option in the app settings to limit or customize ad preferences. This may help reduce the number of distracting ads you... ⇲

Excessive pop-up ads

Fix: Look for an option in the app settings to limit pop-up ads or adjust ad preferences. This may help reduce their frequency. OR Consider us... ⇲
 
Updates issue

Delayed news updates

Fix: Ensure that your app is updated to the latest version, as updates often include performance improvements and bug fixes. Go to the App Store,... ⇲
 
Loading issue

Limited story load

Fix: Try clearing the app's cache. Go to your iPhone settings, find the Saratogian app, and look for an option to clear cache or data, which may... ⇲

Inability to view recent news

Fix: Check if there is a 'Recent News' or 'Latest Stories' section in the app. If not, try refreshing the app or pulling down on the news feed to... ⇲
 
Search issue

Poor search functionality

Fix: Use specific keywords or phrases when searching to improve the accuracy of search results. Avoid using vague terms. OR If the search feat... ⇲
 
Freezing issue

Interface freezes

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Saratogian app off th... ⇲
 
Glitches issue

Glitchy performance

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR Res... ⇲
 
Network issue

Frequent server connection issues

Fix: Check your internet connection and switch between Wi-Fi and mobile data to see if the issue persists. A stable connection is crucial for app... ⇲
 
Content issue

Weak article content

Fix: Provide feedback through the app's feedback option if available, but also consider looking for alternative news sources that may provide mor... ⇲

Lack of local news

Fix: Check the app settings to see if there is an option to customize your news feed to include local news sources or categories. OR Visit the... ⇲

Limited content for non-subscribers

Fix: Explore the app for any free articles or sections that may be available to non-subscribers. Some apps offer limited free content. OR Cons... ⇲

Inaccurate information

Fix: Cross-reference the information with other reputable news sources to verify accuracy. This can help you get a clearer picture of the news.... ⇲
 
Payments issue

Subscription issues

Fix: Check your subscription status in the app settings to ensure it is active. If there are issues, try logging out and back in to refresh your... ⇲
 
Slow issue

Slow loading times

Fix: Clear the app's cache and data by going to your iPhone settings, finding the Saratogian app, and selecting the option to clear cache if avai... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.7%

Bad experience
9.5%

Neutral
4.8%

~ from our NLP analysis of 21 combined software ratings.

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 Private Data Saratogian collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Saratogian Monthly Sub: $11.99 Saratogian Monthly Subscription
  2. Saratogian Annual Subscription: $139.99 Saratogian Annual Subscription